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What is Waitly?

Enhance your business operations with a streamlined waitlist system that enables you to add guests and send them text notifications when it's their turn. Start your experience for FREE in just three minutes! Waitly is the perfect solution for numerous industries that manage waiting customers, including restaurants, retail outlets, medical offices, educational institutions, and entertainment establishments. Whether you operate a café, barbershop, nail salon, or any other service-oriented business, Waitly's waitlist management can greatly improve your customer service experience. You can effortlessly add clients to your waitlist, ensuring they are kept updated on their anticipated wait times. Customers also have the convenience of canceling their bookings via a link you provide. Moreover, the waitlist integrates smoothly across various devices, keeping you organized and connected at all times. By adopting this cutting-edge tool, you can significantly increase efficiency and enhance customer satisfaction in your interactions, ultimately leading to a more successful business.

What is TablesReady?

Our SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.

Media

Media

Integrations Supported

Square POS

Integrations Supported

Square POS
KonnectzIT
Square Payments
Square for Restaurants

API Availability

API Availability

Has API

Pricing Information

$49 per month
Free Version
Free Trial Offered?

Pricing Information

$59/month
Send up to 150 messages with our Free Plan. Paid premium plans start at $59 for 2,500 messages. Month-to-month. Cancel anytime.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad
Mac

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Arisota Software

Company Location

United States

Company Website

www.waitly.com

Company Facts

Organization Name

Table's Ready, LLC

Date Founded

2011

Company Location

United States

Company Website

www.tablesready.com/

Categories and Features

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Appointment Reminder

Not specified

Queue Management

Appointment Scheduling
Communication Tools
Dashboard
For Restaurants

Reservations

Activities Booking
Booking Notes
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Restaurant Management

Not specified

Restaurant Reservations

Guest Notifications
Online / Website Reservations
Reminders
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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