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What is Warly?

Warly is a digital warranty management solution designed specifically for retailers and service businesses that offer warranties on various products and services, including electronics, solar energy, household appliances, automotive care, repairs, and HVAC systems. Through the platform, employees can create digital warranty passports by entering details about the customer, product, and coverage options; each passport is associated with the issuing company and features terms along with a unique scannable QR code. Businesses can easily share warranty access via QR codes or through messaging apps like WhatsApp, enabling customers to view their warranties without needing to install an app or create an account. Warly aggregates warranty records along with customer data and service history, equipped with powerful search capabilities to effortlessly find products and customers. Users are offered a free workspace that allows the creation of up to 25 lifetime warranty passports, aiming to replace cumbersome paper warranty documents and provide customers with quick access to vital warranty information whenever they need it, thereby improving the overall customer experience. Furthermore, Warly's innovative digital solution not only simplifies warranty management but also enhances efficiency for both businesses and their customers, signaling a significant shift towards a more modern approach in this essential aspect of customer service.

What is ServiceNetwork?

ServiceNetworkâ„¢ is an innovative platform designed to streamline and enhance contract services for both Authorizers and Service Providers. This program facilitates the management and onboarding of a comprehensive provider network while enabling users to monitor and track ongoing services. Authorizers play a crucial role in guiding users through the entire process, which includes receiving requests, servicing them, reporting outcomes, and establishing effective workflows. The platform features a user-friendly portal that empowers consumers to request services, select locations, schedule appointments, and keep tabs on the status of their services. It also encompasses features such as appointment scheduling and robust consumer engagement, ensuring seamless connection to a diverse network of Service Providers. The system assesses the qualifications of both providers and their locations, while also implementing technician-led workflows for efficient service delivery. Furthermore, it includes mechanisms for adjudication and resolution of issues. With over 2000 walk-in service centers and mail-in depots strategically located across North America, the majority of which are operated by prominent retail brands, the platform offers a vast array of service options. Existing service providers can be easily integrated into the system, and users have the flexibility to onboard additional partners through the provider portal, mobile application, or via the Service Provider API, expanding their service capabilities even further. This adaptability makes it an invaluable tool for enhancing service delivery and consumer satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

$15/month
Free includes 25 lifetime warranties. Business is $15/month for 1,000 warranties per month. Pro is $29/month for 5,000 warranties per month and includes claims management and role-based team access. Scale is $79/month for 20,000 warranties per month and includes Advanced Reporting. Paid plans are available through contact. Eligible workspaces can try Pro free for 14 days with 50 warranties, 20 claims, and five team places.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Warly

Company Location

Lebanon

Company Website

warly.app

Company Facts

Organization Name

ServiceCentral

Date Founded

1991

Company Location

United States

Company Website

servicecentral.com/products/servicenetwork/

Categories and Features

Warranty Management

Not specified

Categories and Features

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

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