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What is Warpix?

Warpix is a specialized platform aimed at helping small B2B SaaS teams collect feature requests and track which customer accounts have submitted them. Founders and product managers within agile B2B SaaS firms can evaluate these requests alongside the votes they receive, utilizing confidential account details to support their product development strategies. The platform further enhances collaboration by offering tools for managing product roadmaps, publishing release notes, and delivering in-app updates, ensuring teams can effectively communicate recent developments and keep their customer base informed. Notably, user account information is kept secure and is only accessible to authorized personnel, safeguarding privacy throughout the process. While financial performance is taken into account during decision-making, it does not dictate the prioritization of features. Warpix provides a setup assisted by founders, allowing new users to enjoy a 30-day free trial that begins when their workspace is fully configured. After the trial, teams can opt for a subscription priced at $39 per month in USD, which allows them to evaluate the platform's benefits without an upfront monetary obligation. This flexible pricing approach not only supports user exploration but also encourages teams to maximize the platform's potential before committing long-term.

What is Userback?

Meet Userback, the premier user research platform specifically designed for small teams focused on uncovering valuable insights into user interactions and improving product development processes. Userback equips you with visually enhanced feedback tools, complete with metadata, enabling a deep understanding of user emotions and behaviors via in-app surveys that include metrics like NPS, CES, and CSAT. By utilizing detailed session replays, you can further enrich the context of the feedback received. Easily segment your users and track their activities right from the moment they log in. With the capability to target particular user segments for tailored surveys, you can achieve a holistic view of user experiences, from the initial trial phase to potential attrition. Boost your brand reputation with personalized feature portals, transparent public roadmaps, and a centralized hub for feedback that not only streamlines operations but also enhances closure rates significantly. Concerned about coding complexities? No worries! You can get started quickly with an intuitive browser extension, crafted for internal quality assurance and precise bug tracking to ensure your projects run smoothly. This allows teams to focus on what truly matters: creating exceptional user experiences.

Media

Media

Integrations Supported

Integrations Supported

Asana
Azure DevOps Server
ChatGPT
Claude
ClickUp
GitHub
GitLab
Intercom
Jira
Jira Work Management
Linear
Microsoft Teams
Notion
Shopify
Slack
Teamwork.com
WordPress
Wrike
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$39/month USD
$39/month USD, billed monthly after a 30-day free trial. The trial begins when the workspace is ready; payment starts only if the customer chooses to continue. Founder-assisted setup is included.
Free Trial Offered?

Pricing Information

$29 per month
Team: $29/month. For growing teams managing feedback more effectively.

Business: $79/month. For scaling teams needing more advanced tools.

Business Plus: $159/month. For enterprise teams requiring extra control and support.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Warpix

Company Location

United Arab Emirates

Company Website

warpix.io

Company Facts

Organization Name

Userback

Date Founded

2016

Company Location

Australia

Company Website

www.userback.io

Categories and Features

Customer Feedback

Not specified

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Task Management
Ticket Management
Workflow Management

Complaint Management

Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Quality Assurance Management
Routing
Survey Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Success

Communication Management
Customer Engagement
Usage Tracking / Analytics

Design Feedback

Not specified

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Workflow Management

Feature Management

Not specified

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Scheduling
Project Management
Task Management

Product Management

Collaboration
Feedback Collection
Idea Management
Prioritization
Product Roadmapping
Workflow Management

Session Replay

Mouse Tracking
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Usability Testing

Annotations
Audience Targeting
Mobile Testing
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

User Research

Not specified

UX

For Mobile
For Websites
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

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