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What is WebDPW?

Are you looking for a cloud-based solution that effectively manages your assets, optimizes your daily operations, and enables you to focus on the essential elements of your business? By choosing WebDPW™, you will select a cohesive software platform that is available across all your locations, making it easier for your staff to perform their tasks and simplifying your own duties. This system eliminates the hassle of excessive paperwork—covering everything from payroll to work orders and invoices—leading to a more streamlined workflow. With WebDPW™, you can effortlessly access critical information regarding assets, customers, employees, cash flow, and expenditures all in one centralized platform. It also empowers you to tackle operational challenges such as inspections, preventive maintenance, and incident management with ease. Moreover, you can effectively oversee and manage your assets, thereby extending their longevity and ensuring a safe, reliable infrastructure that boosts accountability to your constituents. In addition, you will be able to enhance the safety of public roadways more efficiently. Embrace this innovative solution to significantly elevate your operational efficiency and drive your business forward. Ultimately, adopting WebDPW™ may be the key to transforming how you operate and achieve your goals.

What is NovoGov?

NovoGov gives local government leaders real visibility into the work their teams perform every day. The cloud platform connects work orders, infrastructure and municipal asset management, maintenance, code enforcement, permitting and licensing, inspections, and solid waste, so nothing falls through the cracks and every task is accounted for. Because the system is fully mobile, crews record work where it happens, attaching photos and documents, scanning barcodes, and capturing GPS without returning to the office. Built-in GIS mapping integrates with Esri ArcGIS, while detailed cost capture for labor, parts, and FEMA or grant funding supports budgeting and reimbursement. An online citizen portal lets residents submit requests and follow their status at any time, strengthening trust with the community. Configurable fields, consistent interfaces, and on-demand video tutorials and user guides make it easy to adopt across departments. Founded in 1999, Novo Solutions has focused on the public sector for over two decades. Request a demo to receive quote-based pricing.

Media

Media

Integrations Supported

ArcGIS
ArcGIS CityEngine

Integrations Supported

ArcGIS
ArcGIS CityEngine

API Availability

Has API

API Availability

Has API

Pricing Information

$20.00/month/user
Free Version
Free Trial Offered?

Pricing Information

Pricing is quote-based and tailored to each organization's size and modules. Request a demo for a quote.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WebDPW

Date Founded

1982

Company Location

United States

Company Website

www.webdpw.com

Company Facts

Organization Name

Novo Solutions

Date Founded

1999

Company Location

United States

Company Website

novosolutions.com

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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