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What is WebEngage?

WebEngage stands out as a premier marketing automation platform designed specifically for businesses-to-consumer (B2C) companies, enabling them to enhance user retention and boost their revenue streams. This cloud-based solution is user-friendly and facilitates seamless management of communication across various channels. Companies can engage their customers through SMS, email, mobile push notifications, web push notifications, on-site alerts, or in-app messaging. Additionally, WebEngage supports cross-device tracking, real-time segmentation, and advanced data personalization. With its innovative Journey Designer, businesses can efficiently craft intricate lifecycle campaigns tailored to their audiences. Overall, WebEngage empowers B2C companies to optimize their marketing efforts and achieve greater customer engagement.

What is V12?

V12 has launched a groundbreaking marketing strategy that seamlessly blends data, technology, and analytics to deliver quicker results. Every day, consumers produce an enormous volume of data through their interactions with various devices and channels. Unfortunately, this valuable information is often dispersed across numerous systems and marketing platforms, hindering a complete understanding of customer behavior. The V12 Customer Data Platform (CDP) brings together these varied data sources and enhances them with our vast repository of premium third-party data, leading to a holistic view of every customer. With this enriched perspective, companies can uncover profound insights into their clientele and design unified customer experiences that align with individual preferences, irrespective of the shopping medium or time. By harnessing a diverse array of online and offline data sources, cutting-edge technology, and sophisticated analytics, along with our distinctive data methodology, we empower businesses to engage with potential customers who are actively looking for the products and services they provide, based on their online behavior, website engagement, and pivotal life changes. This effective collaboration not only boosts customer interaction but also nurtures enduring loyalty and satisfaction, ultimately transforming the way brands connect with their audience. Furthermore, the ability to adapt and respond to customer needs in real-time is crucial for maintaining a competitive edge in today's fast-paced market environment.

Media

Media

Integrations Supported

Bitium
Caxita
Facebook
HubSpot CRM
HubSpot Customer Platform
Interakt
Mailchimp Transactional Email (Mandrill)
Meritto
Mtalkz
Refold
Salesforce Agentforce Marketing
Segment
SendGrid
Shopify
Stackpile
Typof
Unifonic
Verloop.io
WordPress

Integrations Supported

Gueststream VRPc

API Availability

API Availability

Pricing Information

Plans & Pricing
Solo Plan - (for 10k monthly active users)
Band Plan - (for 50k monthly active users)
ChoirPlan - (for 100K monthly active users)
Orchestra Plan ( for above 100K monthly active users),
contact WebEngage or visit: https://webengage.com/pricing/

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

WebEngage

Date Founded

2011

Company Location

India

Company Website

webengage.com

Company Facts

Organization Name

V12

Date Founded

1999

Company Location

United States

Company Website

v12data.com

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Funnel Analysis
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Website Analytics

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Segmentation
Website Visitor Tracking

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Transactional Email

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

Advertising

Not specified

B2B Data

Not specified

Buyer Intent

Not specified

Campaign Management

Not specified

Email Marketing

Not specified

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