Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Signalmash Reviews & Ratings
    16 Ratings
    Company Website
  • Source Defense Reviews & Ratings
    7 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    164 Ratings
    Company Website
  • Notifyre Reviews & Ratings
    47 Ratings
    Company Website
  • Apify Reviews & Ratings
    1,242 Ratings
    Company Website
  • RAD PDF Reviews & Ratings
    3 Ratings
    Company Website
  • Grafana Cloud Reviews & Ratings
    731 Ratings
    Company Website
  • Teradata VantageCloud Reviews & Ratings
    1,105 Ratings
    Company Website
  • Dialpad Connect Reviews & Ratings
    4,092 Ratings
    Company Website
  • MobiOffice Reviews & Ratings
    14,049 Ratings
    Company Website

What is WebRTC?

WebRTC allows developers to embed real-time communication functionalities into their applications by leveraging an open standard framework. It supports the seamless exchange of audio, video, and different types of data between users, enabling the creation of comprehensive solutions for both voice and video communications. This technology is designed to work with all modern web browsers as well as native applications on major operating systems. The core technologies behind WebRTC comply with an open web standard and can be accessed via standard JavaScript APIs found in leading browsers. For mobile applications on platforms like Android and iOS, a dedicated library is available to provide the same functionalities. The WebRTC project is open-source, receiving support from major industry players such as Apple, Google, Microsoft, and Mozilla. Additionally, the maintenance of this resource page falls under the purview of the Google WebRTC team, ensuring that users are kept informed about the latest updates and advancements in the technology. This commitment to continuous improvement reflects the dynamic nature of real-time communication in modern applications.

What is Video Call Center?

Compunetix’s Video Call Center (VCC) is an innovative web-based solution that leverages dynamic WebRTC technology to facilitate effortless video connections with a single click, eliminating the need for downloads. It enables users to initiate video calls from any compatible device and integrates PSTN audio with WebRTC. VCC is equipped with essential call center features, including intelligent call routing, support for multiple queues, and the ability to transfer calls seamlessly. Prioritizing security, the platform offers encrypted video connections and adheres to HIPAA compliance, making it suitable for telehealth applications. The system can be implemented either on a cloud infrastructure or as a dedicated service. By providing user-friendly video interfaces, VCC enhances communication and creates a more efficient user experience. Additional functionalities encompass real-time video call transfers, automated queuing systems, and comprehensive real-time dashboards and reporting tools. Furthermore, the platform supports multi-party calling, multi-tenant configurations, call monitoring, and advanced collaboration options, such as application sharing, file transfers, and chat features, ensuring a robust and versatile communication environment. With its range of capabilities, VCC stands out as a comprehensive solution for modern communication needs.

Media

Media

Integrations Supported

Android
Apple iOS
ConnectNow+
FoxyProxy
Google
JavaScript
LiveKit
LiveLitigation
Mozilla Firefox
Multilogin
Professor
REVE SBC
RxDB
VPNLY
Video Call Center
WebRTC
X Browser
gpt-4o-mini Realtime

Integrations Supported

Android
Apple iOS
ConnectNow+
FoxyProxy
Google
JavaScript
LiveKit
LiveLitigation
Mozilla Firefox
Multilogin
Professor
REVE SBC
RxDB
VPNLY
Video Call Center
WebRTC
X Browser
gpt-4o-mini Realtime

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WebRTC

Company Location

United States

Company Website

webrtc.org

Company Facts

Organization Name

Compunetix

Date Founded

1968

Company Location

United States

Company Website

www.compunetix.com/unified-collaboration/video-conferencing/video-call-center/

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Popular Alternatives

Popular Alternatives

Vidaoo Reviews & Ratings

Vidaoo

Xenialab - INGO
ApiRTC Reviews & Ratings

ApiRTC

Apizee
KANDY Reviews & Ratings

KANDY

Ribbon