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What is Webex Notify?

Reduce the influx of incoming calls while simultaneously improving the customer experience by providing timely and relevant alerts to your customers. Designed specifically for large organizations with unique security and communication requirements, Webex Notify efficiently oversees notifications via SMS, email, and voice, featuring an array of templates, extensive contact lists, de-duplication options, and the ability to send bulk messages through various channels. By controlling the types of messages dispatched on the organization's behalf, you can reduce the risks and inconsistencies associated with free messaging services. Employ pre-defined notification templates suitable for different channels and set a hierarchy to determine which communications should take priority. Moreover, user capabilities and access can be managed through system-level permissions, granting specific privileges to authorized personnel. Notifications can be grouped according to particular cost centers, enabling the application of cost center-based quotas to monitor usage throughout the organization, thereby promoting both efficiency and accountability in communication practices. This all-encompassing strategy not only simplifies messaging processes but also aligns with the organization's overarching objectives and enhances overall operational effectiveness.

What is Huawei Simple Message Notification (SMN)?

The Simple Message Notification (SMN) system provides an efficient means of sending messages to a variety of recipients, such as email accounts, mobile phones, and HTTP/HTTPS servers, thereby enhancing communication between cloud services while keeping system complexity to a minimum. It features three intuitive APIs designed for creating topics, overseeing subscriptions, and effectively publishing messages. By distributing messages across several data centers, it guarantees both high availability and reliability. In cases where message delivery fails, the system retains the undelivered message and makes subsequent attempts to resend it. This capability to send messages to subscribers using different protocols with a single messaging request helps simplify operations. Furthermore, the organization of data by topic prevents unauthorized access to message queues, significantly boosting security. The SMN system also enables effortless integration of messages with various cloud services, fostering a decoupled architecture that ensures that issues in one service do not affect others. Additionally, it links multiple cloud services and triggers their functions automatically through the messages sent, enhancing overall efficiency and performance. With its comprehensive approach, SMN stands out as a powerful tool for managing communications in a secure and adaptable manner, making it an essential asset for businesses looking to optimize their messaging processes.

Media

Media

Integrations Supported

Huawei Cloud
Webex Campaign
Webex Connect
Webex Engage

Integrations Supported

Huawei Cloud
Webex Campaign
Webex Connect
Webex Engage

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

cpaas.webex.com/products/webex-notify

Company Facts

Organization Name

Huawei Cloud

Date Founded

1987

Company Location

China

Company Website

www.huaweicloud.com/intl/en-us/product/smn.html

Categories and Features

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

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