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What is Webex Notify?

Reduce the influx of incoming calls while simultaneously improving the customer experience by providing timely and relevant alerts to your customers. Designed specifically for large organizations with unique security and communication requirements, Webex Notify efficiently oversees notifications via SMS, email, and voice, featuring an array of templates, extensive contact lists, de-duplication options, and the ability to send bulk messages through various channels. By controlling the types of messages dispatched on the organization's behalf, you can reduce the risks and inconsistencies associated with free messaging services. Employ pre-defined notification templates suitable for different channels and set a hierarchy to determine which communications should take priority. Moreover, user capabilities and access can be managed through system-level permissions, granting specific privileges to authorized personnel. Notifications can be grouped according to particular cost centers, enabling the application of cost center-based quotas to monitor usage throughout the organization, thereby promoting both efficiency and accountability in communication practices. This all-encompassing strategy not only simplifies messaging processes but also aligns with the organization's overarching objectives and enhances overall operational effectiveness.

What is Knock?

Presenting a notification system that you might not have thought about developing on your own. Knock provides a flexible and reliable notifications framework that is designed to evolve with your requirements. By leveraging our APIs, you can engage users effectively, streamline workflows across multiple channels, and manage notification preferences seamlessly. Enhance your operations with a notification engine that can scale effortlessly, starting from the dispatch of your first welcome email to creating an intricate system that places a strong focus on enhancing customer experiences. With Knock, you benefit from a committed team dedicated to refining your notification strategy. Start with email and in-app messaging, and easily expand to incorporate push notifications, SMS, and Slack as your needs progress. Our pricing structure is transparent and adapts to your growth, with no upfront costs or complex infrastructure setup required. Handle high-volume notifications with ease, freeing your engineering team to focus on more critical projects instead of being tied down by messaging infrastructure issues. As your notification demands increase, Knock ensures you remain at the forefront of effective audience communication while fostering ongoing engagement and satisfaction. Additionally, this system empowers you to maintain consistency and reliability in your messaging efforts, further solidifying your connection with users.

Media

Media

Integrations Supported

Webex Campaign
Webex Connect
Webex Engage

Integrations Supported

AccessOwl
CheckpointID
ElectroNeek
Grok Bot
Hyly.AI
OneDay
Zuma

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$250 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

cpaas.webex.com/products/webex-notify

Company Facts

Organization Name

Knock

Date Founded

2021

Company Location

United States

Company Website

knock.app/

Categories and Features

Push Notifications

Not specified

SMS Marketing

Not specified

Categories and Features

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