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What is Webex Notify?

Reduce the influx of incoming calls while simultaneously improving the customer experience by providing timely and relevant alerts to your customers. Designed specifically for large organizations with unique security and communication requirements, Webex Notify efficiently oversees notifications via SMS, email, and voice, featuring an array of templates, extensive contact lists, de-duplication options, and the ability to send bulk messages through various channels. By controlling the types of messages dispatched on the organization's behalf, you can reduce the risks and inconsistencies associated with free messaging services. Employ pre-defined notification templates suitable for different channels and set a hierarchy to determine which communications should take priority. Moreover, user capabilities and access can be managed through system-level permissions, granting specific privileges to authorized personnel. Notifications can be grouped according to particular cost centers, enabling the application of cost center-based quotas to monitor usage throughout the organization, thereby promoting both efficiency and accountability in communication practices. This all-encompassing strategy not only simplifies messaging processes but also aligns with the organization's overarching objectives and enhances overall operational effectiveness.

What is TxtPage Plus?

Contacts can be saved using various identifiers like names or account numbers, and they can be easily organized with a drag-and-drop feature. Furthermore, users can upload contact lists from .csv files in a straightforward manner without needing a specific spreadsheet format, enabling them to choose which columns to include. Sharing contact lists across different accounts is possible, along with the ability to restrict access to administrative functions. Customization plays a significant role, allowing users to set allowable group sizes and utilize a translation tool for better communication. The system also enables offline message forwarding directly to email while ensuring that personal information remains confidential. A multi-chat window feature improves usability, and lengthy messages sent to SMS devices are conveniently split into smaller segments to avoid truncation. Users can send and receive texts from any device that supports SMS, and a user-friendly messaging interface makes it easy to add or remove temporary recipients, which is especially useful for managing waiting lists. The setup process is quick, offering the ability to create, view, and edit contracts all on one page, along with additional fields for contact details. Customized canned messages can be stored for quick access, and there's a searchable and exportable log that keeps track of all messages. At the end of the day, users can choose to delete all contacts, and a QR code is provided for seamless sign-up, making the overall experience smooth and efficient. This comprehensive system not only simplifies the management of contacts and communication but also enhances the overall user experience with its flexible options. Ultimately, it allows for effective organization and interaction tailored to individual needs.

Media

Media

Integrations Supported

Webex Campaign
Webex Connect
Webex Engage

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$25 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

cpaas.webex.com/products/webex-notify

Company Facts

Organization Name

Contact Wireless

Company Location

United States

Company Website

secure.txtpage.com

Categories and Features

Push Notifications

Not specified

SMS Marketing

Not specified

Categories and Features

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging

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