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What is Webscale?

Webscale has established itself as a leading expert in enabling cloud-based e-commerce platforms, proficiently hosting and overseeing a wide range of digital commerce and web solutions. Our partnerships extend to well-known systems like Magento, WooCommerce, SAP Hybris, Oracle Commerce, IBM WebSphere, Drupal, Rails, and PHP, among others. While the public cloud is an excellent foundation for e-commerce ventures, a lack of support from your existing provider and insufficient internal skills can make the transition process seem daunting. Revenue can be inconsistent, and relying on an inflexible infrastructure that struggles to maintain uptime during peak traffic can severely impact both your earnings and brand image. Identifying when your storefront is under attack is just one hurdle; having the tools to react quickly enough to prevent a complete shutdown is a whole different challenge. An alarming 80% of customers are unlikely to return to a site they consider slow, and just a one-second delay can lead to a 17% drop in customer satisfaction. By adopting cloud solutions, you can significantly improve your operational effectiveness and customer engagement, ultimately positioning your business to flourish in a competitive landscape. Moreover, leveraging these advanced technologies not only boosts your performance but also fosters a more resilient infrastructure that can adapt to changing market demands.

What is Sellence?

Sellence functions as an AI-powered SMS sales representative tailored for ecommerce and B2C brands, successfully finalizing sales through personalized one-on-one dialogues while also handling abandoned carts, managing browse abandonment, initiating welcome sequences, re-engaging dormant customers, and automatically refreshing leads. Unlike traditional chatbots that simply answer questions, Sellence's agents utilize machine learning and conversational AI to respond to customer intentions, achieving conversion rates that are five times greater, improving agent efficiency by 1.5 times, and delivering an impressive 5.5% increase in client engagement without any upfront expenses. The platform seamlessly integrates with leading ecommerce platforms like Shopify, WooCommerce, BigCommerce, and Magento, in addition to custom storefronts via user-friendly API connectors, allowing brands to effectively scale their personalized SMS outreach while steering clear of generic mass messaging. Its cutting-edge conversation flows and real-time personalization create interactions that closely resemble human conversation, ultimately fostering trust with customers. By adopting Sellence, brands can significantly elevate their customer experience and stimulate sales growth in a highly competitive landscape. Moreover, this innovative solution empowers businesses to optimize their marketing strategies and improve customer retention, ensuring long-term success in their respective markets.

Media

Media

Integrations Supported

AWS Marketplace
BigCommerce
Magento
Oracle Commerce
Shopify
Webscale Stratus
WooCommerce

Integrations Supported

AWS Marketplace
BigCommerce
Magento
Oracle Commerce
Shopify
Webscale Stratus
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$250 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Webscale

Company Location

United States

Company Website

www.webscale.com

Company Facts

Organization Name

Sellence

Company Location

United States

Company Website

www.sellence.com

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

Categories and Features

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