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What is Webtrends?

To fully harness the potential of your SharePoint environment, it is essential to assess its usage and determine if it is yielding a favorable return on investment. Webtrends Analytics for SharePoint is designed to offer in-depth insights into the complexities of SharePoint, and it is employed by leading organizations worldwide to monitor user interactions and improve ROI. Effective investment in SharePoint typically necessitates cooperation among a diverse range of teams and stakeholders, while also managing the intricacies involved in design, implementation, training, and the migration of crucial assets to the platform. Given the considerable resources at stake, it is vital to confirm that SharePoint is functioning as planned. Utilizing Webtrends Analytics for SharePoint allows you to clearly illustrate how SharePoint adds value to your organization through comprehensive reports detailing user traffic, content effectiveness, engagement rates, and technology utilization, segmented by user characteristics such as department or geographical location. This extensive collection of pre-configured reports positions Webtrends as the leading tool for accurately assessing SharePoint’s impact, enabling informed choices for future improvements. Additionally, by employing these analytics, organizations can consistently refine their SharePoint investments, ensuring they effectively support their broader strategic goals, while also adapting to changing needs and technologies.

What is QnA Maker?

Creating a functional bot from your data can be accomplished in mere minutes. By leveraging resources such as FAQ pages, support sites, product manuals, SharePoint documents, or editorial content, you can easily create, train, and deploy an advanced bot using an intuitive interface or REST APIs, all without needing any coding expertise. You can launch your bot on various platforms or within teams without writing a single line of code. Additionally, you can give your bot a unique personality by integrating existing chit-chat datasets. The platform facilitates extracting question-answer pairs from a range of semi-structured content, including FAQ pages, support websites, Excel files, product manuals, and policies. Designing complex multi-turn conversations is also simple using the QnA Maker portal or REST APIs. Moreover, you can refine your ranking model based on insights gained from user interactions and feedback, which promotes ongoing enhancement. With the QnA Maker service functioning as a hosted model, you can choose product tiers that fit your organization’s size and throughput needs, all while ensuring security within the Azure compliance framework. This all-encompassing strategy guarantees that individuals with diverse technical backgrounds can effectively utilize automated conversational agents. Ultimately, this accessibility paves the way for innovative applications in customer service and engagement.

Media

Media

Integrations Supported

Microsoft SharePoint
Adverity
Beckon
Bright Analytics
Constant Contact Lead Gen & CRM
Convert Experiences
Decibel
Desktop.com
Domo
Dynamic Yield
FuseCommander
Infinity Call Tracking
Ion
LoginRadius
Microsoft Power Query
Skypoint AI Platform
Vivocha

Integrations Supported

Microsoft SharePoint
Azure AI Services
Azure Marketplace
LUIS

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Webtrends

Date Founded

1993

Company Location

United States

Company Website

www.webtrends.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.qnamaker.ai/

Categories and Features

eCommerce Analytics

Not specified

eCommerce Tools

Not specified

Web Analytics

Not specified

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

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