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What is Webware?

Webware provides an all-encompassing document and records management solution specifically designed for large, complex, and regulated organizations that must maintain ongoing compliance and be prepared for audits, including institutions like banks, hospitals, universities, ports, and government entities. Each document is accompanied by a thorough log that tracks who accessed, modified, signed, or shared it, enabling audit readiness in mere seconds. The software is designed to integrate seamlessly with your existing workflows while also enhancing them for better efficiency. The Webware platform includes two separate interfaces: Hub, which empowers administrators to manage workflows, permissions, document classifications, and retention policies, and Portal, which allows employees to easily sign, review, approve, and search for documents on any device without requiring any specialized training. With a robust history of 25 years, a client roster of over 140, the management of more than 40 million documents, and a user community that surpasses 50,000—including prominent international brands and various public sector organizations in Estonia—Webware has established itself as a reliable leader in this domain. This impressive legacy highlights its effectiveness in fulfilling the nuanced requirements of organizations functioning in heavily regulated landscapes, making it a preferred choice for many. Furthermore, the platform's adaptability and user-friendly design further solidify its position as an essential tool for efficient document management.

What is ViewCenter?

ICM Document Solutions offers ViewCenter, a versatile document management system that can be accessed from any Internet-enabled device, including desktops, laptops, and mobile devices. This adaptable platform is suitable for businesses of varying sizes and can be tailored to fulfill the unique requirements of each organization. Among its many features, ViewCenter provides customizable permissions, compatibility with all file formats, comprehensive logging, keyword and content search capabilities, revision control, and automated processes for retention and disposition. Additionally, ICM's offerings encompass eForms portals, high-capacity scanning modules, custom software development, and various support services. With this comprehensive suite, businesses are equipped with essential tools to enhance their operational efficiencies concerning the collection, management, distribution, and retention of critical documents and records. Furthermore, ViewCenter ensures compliance with industry-specific security standards and regulatory mandates, making it a reliable choice for organizations.

Media

Media

Integrations Supported

Integrations Supported

Adobe Acrobat Sign
Amazon Web Services (AWS)
Jotform
Microsoft Azure
Microsoft Dynamics 365
Salesforce

API Availability

Has API

API Availability

Pricing Information

Pricing is based on every use case separately.

Pricing Information

$36.00/month/user
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Webware

Date Founded

2002

Company Location

Estonia

Company Website

www.webware.eu

Company Facts

Organization Name

ICM Document Solutions

Date Founded

1988

Company Location

United States

Company Website

www.icmdocs.com

Categories and Features

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Text Editor
Version Control
Video Content

Document Management

Access Controls
Archiving & Retention
Compliance Tracking
Document Archiving
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
File Recovery
File Type Conversion
Forms Management
Full Text Search
Optical Character Recognition
Version Control

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