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What is Weezmo?

Engage with your customers at different points in their journey—whether they're visiting your store, following their purchases, or connecting through digital platforms. Evaluate which marketing strategies yield the best returns and adjust them accordingly to maximize success. Focus on reaching out to every shopper who has visited your physical location, organizing them based on their expected behaviors. The process of integrating Weezmo is efficient and hassle-free, and once implemented, you'll find that the most notable enhancement is your ability to send out digital receipts. We are dedicated to ensuring your privacy and comply with existing data protection laws, keeping your information safe and accessible via our platform or your chosen service. Our commitment lies in grasping the needs of our customers while staying attuned to market developments. A key feature of our service is the availability of a dedicated Customer Success Manager (CSM) who is there to answer your questions and offer support whenever needed. By utilizing a unique identifier, we connect various attribution points—such as social media outlets, eCommerce sites, physical stores, and digital receipts—to provide you with in-depth insights into your customers’ interactions, thereby transforming those moments into meaningful engagement opportunities. This strategy not only strengthens customer relationships but also enhances the effectiveness of your marketing campaigns, leading to greater overall success. Ultimately, an informed approach to customer engagement can lead to sustained growth and loyalty.

What is Grassfish?

Grassfish helps global brands and retailers create connected, intelligent and engaging experiences across their physical stores. The company specialises in In-Store Experience Management (IXM), connecting the physical store with the wider digital customer journey by bringing digital touchpoints, content, data and retail systems together in one scalable environment. At the core of the offering is the Grassfish IXM Platform, an enterprise-grade platform designed to orchestrate digital experiences across stores, markets and formats. Its open architecture enables integration with existing technology ecosystems, including POS, CRM, ERP, PIM, DAM and e-commerce systems, helping retailers connect in-store experiences with the data and processes that already power their business. The platform supports a broad range of use cases, including digital signage, interactive customer experiences, sales enablement, in-store Retail Media and Digital Out-of-Home (DOOH). Retailers can centrally manage their digital touchpoints while adapting experiences to different locations, audiences and contexts. Grassfish combines its technology with strategic expertise, supporting customers with experience strategy, concept design, technical consulting, integration strategy, governance and rollout. This approach helps organisations move from managing individual screens and channels to managing the complete in-store experience. Retail Media is integrated as a retailer-owned, customer-centric layer within the wider in-store experience, enabling retailers to develop monetisable media networks without compromising the customer journey. Founded in 2005, Grassfish supports more than 200,000 digital touchpoints and over 1,500 brands. Working with global brands, retailers and an ecosystem of partners, Grassfish provides the platform and expertise to design, operate and evolve digital in-store experiences at enterprise scale.

Media

Media

Integrations Supported

Integrations Supported

Microsoft Azure
Microsoft Exchange
OPTICON
Qudini
SAP ERP

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Grassfish offers enterprise software licensing with pricing available upon request. Contact our team for current pricing and licensing details.
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Windows
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Weezmo

Company Location

Australia

Company Website

www.weezmo.com

Company Facts

Organization Name

Grassfish

Date Founded

2005

Company Location

Sweden, Austria, Germany, Norway

Company Website

www.grassfish.com

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Trend Analysis

Categories and Features

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

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