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What is Weezmo?
Engage with your customers at different points in their journey—whether they're visiting your store, following their purchases, or connecting through digital platforms. Evaluate which marketing strategies yield the best returns and adjust them accordingly to maximize success. Focus on reaching out to every shopper who has visited your physical location, organizing them based on their expected behaviors. The process of integrating Weezmo is efficient and hassle-free, and once implemented, you'll find that the most notable enhancement is your ability to send out digital receipts. We are dedicated to ensuring your privacy and comply with existing data protection laws, keeping your information safe and accessible via our platform or your chosen service. Our commitment lies in grasping the needs of our customers while staying attuned to market developments. A key feature of our service is the availability of a dedicated Customer Success Manager (CSM) who is there to answer your questions and offer support whenever needed. By utilizing a unique identifier, we connect various attribution points—such as social media outlets, eCommerce sites, physical stores, and digital receipts—to provide you with in-depth insights into your customers’ interactions, thereby transforming those moments into meaningful engagement opportunities. This strategy not only strengthens customer relationships but also enhances the effectiveness of your marketing campaigns, leading to greater overall success. Ultimately, an informed approach to customer engagement can lead to sustained growth and loyalty.
What is Salesfloor?
Our mobile clienteling solution empowers retail associates to connect with customers in-store, smoothly transition to online sales, and earn extra commissions. This creates a customized shopping journey for customers, while retailers see benefits like enhanced online conversion rates, increased average order values, and lower return rates. Salesfloor distinguishes itself as a celebrated platform that merges clienteling, virtual selling, and mobile point-of-sale functionalities. Retail associates utilize Salesfloor to deliver tailored and convenient customer interactions through multiple channels such as live chat, video calls, emails, and SMS. Customers can easily contact a nearby store associate in real-time through these options or by requesting appointments for virtual or in-person meetings. Associates are capable of facilitating sales across various platforms, ensuring that all transactions are accurately attributed to the appropriate associate or store. By enabling associates to provide personalized service across every channel, retailers can foster deeper, more significant relationships with customers, ultimately enhancing loyalty and satisfaction. This forward-thinking strategy not only drives sales but also significantly enriches the overall shopping experience for each customer. The result is a win-win for both retailers and consumers, reinforcing the importance of integrating technology into retail practices.
Integrations Supported
Canopy
ChannelAdvisor
Oracle Cloud Infrastructure
Radial
SAP Cloud Platform
SAP Customer Data Cloud
Salesforce Agentforce Commerce
SendGrid
Shopify
Stylitics
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Windows
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Weezmo
Company Location
Australia
Company Website
www.weezmo.com
Company Facts
Organization Name
Salesfloor
Date Founded
2013
Company Location
United States
Company Website
salesfloor.net
Categories and Features
Customer Experience
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Trend Analysis
Categories and Features
Clienteling
Not specified
Customer Experience
Dashboard
Multi-Channel Collection
Multi-Channel eCommerce
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Retail Management
CRM
Commission Management
Email Marketing
Loyalty Program
Multi-Location
Order Management
Reporting/Analytics
Sales Enablement
Contact Management
Content Management
Lead Management
Meeting Management