Ratings and Reviews 0 Ratings
Ratings and Reviews 4 Ratings
Alternatives to Consider
-
NinjaOneNinjaOne streamlines the most challenging aspects of IT management, serving over 20,000 IT teams with enhanced capabilities. By delivering in-depth insights into endpoints, strong security protocols, and a unified control system, NinjaOne increases operational efficiency, protects sensitive information, and reduces IT costs. This all-encompassing platform provides a diverse set of tools for managing and securing endpoints, such as patch management, mobile device supervision, software deployment, remote assistance, backup solutions, and additional features, all made possible through its wide-ranging IT and security integrations. With its ability to adapt to various IT environments and needs, NinjaOne stands out as a vital resource for modern IT teams.
-
SuperOpsMost MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up. That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them. On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost. Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.
-
ManageEngine Endpoint CentralManageEngine Endpoint Central is an enterprise-grade unified endpoint management and security solution that helps IT teams manage, secure, and support every device across their organization from a single centralized console. Endpoint Central provides the tools, automation, and intelligence needed to keep every endpoint secure, compliant, and productive. At its core, Endpoint Central automates the most time-consuming aspects of endpoint administration. Patch management covers Windows, macOS, Linux, and 1,000+ third-party applications with automated deployment policies, test-and-approve workflows, and rollback capabilities. Software deployment enables IT teams to install, update, and remove applications across thousands of endpoints simultaneously, while OS imaging workflows standardize device configurations for faster, consistent onboarding. On the security side, vulnerability assessment continuously prioritizes endpoint weaknesses using AI-powered risk scoring. Application control enforces a default-deny approach, blocking unauthorized software before execution. EDR delivers continuous behavioral monitoring and incident response, while NGAV neutralizes malware and ransomware before they cause damage. Device control, privilege management, browser security, and BitLocker and FileVault encryption complete the security stack. Remote support is built in no third-party tools required. IT technicians connect instantly to Windows, macOS, and Linux endpoints for real-time troubleshooting and diagnostics. Integrated MDM extends management to iOS and Android devices. DEX monitoring provides visibility into device performance and application reliability enabling IT teams to resolve issues before employees raise a ticket. Available as cloud or on-premises across five editions.
-
ISL Light Remote DesktopISL Light is an intuitive remote desktop application designed for users who prioritize security. With its exceptional value and performance, it serves as a robust tool for IT professionals and support teams to address issues from a distance through options like remote assistance, unattended access, or mobile screen sharing. The software is compatible across various platforms and features 256-bit encryption for secure sessions, along with all essential remote access functionalities. Additional capabilities include session recording, chat, video calling, multi-monitor support, file transfers, and comprehensive reporting. Users enjoy the flexibility of selecting between cloud-based or on-premise solutions. Notably, the ISL Online license imposes no restrictions on the number of clients, workstations, or users that can be supported, making it a versatile choice for diverse industries. This software is particularly trusted in sectors such as banking, healthcare, government, and insurance, where security and reliability are paramount. Its versatility and feature-rich design make ISL Light a valuable asset for any organization looking to enhance their remote support capabilities.
-
Thinfinity WorkspaceKey Features of Thinfinity Workspace 7.0: - Utilizes Progressive Web App (PWA) technology to enhance user experience seamlessly. - Combines Thinfinity VNC, VirtualUI, and z/Scope for unparalleled flexibility. - Offers HTML5 terminal emulation compatible with DEC terminals, as well as TN 5220 and TN 3270 protocols. - Includes comprehensive enterprise-grade audit logs to ensure robust security and compliance management. - Employs a proprietary VNC protocol for effective real-time monitoring and troubleshooting. ENHANCE USER EXPERIENCE - Distribute essential applications, desktops, and files through a unified web portal. - Simplify remote browser access for users, limiting them to only the necessary resources for their tasks. STREAMLINE IT AND ELIMINATE VPNS - Move away from traditional VPN setups and their associated complexities. - Facilitate access from any device, including Chromebooks and mobile devices, with just a web browser—no setup required. PROTECT YOUR BUSINESS SECURITY - Utilize connections that are encrypted to enterprise-grade standards. - Seamlessly integrate with both internal and external identity management systems. - Implement two-factor or multi-factor authentication policies across all identity platforms, ensuring an additional layer of security for user access. - This comprehensive approach not only enhances user experience but also strengthens overall system integrity, making it a vital tool for modern businesses.
-
AuvikAuvik Network Management offers a sophisticated software solution for network oversight that enables IT experts to gain comprehensive insight, automate processes, and manage their network infrastructure effectively. Organizations, regardless of their scale, rely on this cutting-edge platform to improve operational efficiency, bolster security measures, and enhance performance metrics. A key highlight of Auvik is its ability to provide real-time network mapping and discovery, which automatically creates interactive visual representations of your network’s layout. This feature simplifies the identification of devices, connections, and possible bottlenecks within the network. Such critical insights facilitate better planning and optimization of network architecture, ensuring peak efficiency and reliability. By leveraging Auvik’s capabilities, organizations can proactively address issues and adapt to changing network demands.
-
Securden Endpoint Privilege ManagerSecurden Endpoint Privilege Manager (EPM) enables enterprises to remove admin rights without impacting productivity across Windows, Mac, and Linux endpoints. It helps elevate applications for standard users and grants administrator privileges on a Just-in-Time (JIT) basis, eliminating standing privileges while ensuring uninterrupted user productivity. Organizations can enforce strong application control using allowlisting and blocklisting to prevent unauthorized or risky software execution while still enabling required business applications. Securden EPM supports on-demand application elevation and policy-based granular elevation control, allowing IT and security teams to precisely define which applications can run with elevated privileges and under what conditions. Privilege management continues even when endpoints are offline, ensuring protection for remote and traveling users. Temporary JIT local admin rights further minimize risk by granting elevation only when required and automatically revoking it afterward. The platform provides application usage tracking to help refine policies and optimize license usage, along with continuous monitoring of local administrator groups to prevent privilege creep and unauthorized privilege escalation. Built-in secure remote access enables IT helpdesk teams to troubleshoot endpoints without exposing credentials or granting permanent administrative access. Securden EPM also helps organizations meet compliance requirements including HIPAA, PCI-DSS, GDPR, and NERC-CIP. A highly scalable architecture supports enterprise-wide deployments, while a wide array of integrations enables seamless adoption within existing IT ecosystems. The solution also integrates tightly with ITSM platforms such as JIRA, GLPI, Zendesk, ServiceNow, and Freshdesk, allowing privilege elevation requests to be approved or rejected dynamically through existing service workflows, improving governance while maintaining operational efficiency.
-
JosysIdentity is now the fastest-growing attack surface in the enterprise, and the hardest one to govern. Josys is the AI-native platform that closes that gap: it discovers, governs, and secures every identity, human, machine, and AI agent, across every application you run. Policy-led governance is at the core: define access policies once, and Josys enforces them autonomously, surfacing risk, controlling access, and remediating identity threats in real time without manual intervention. More than 1,000 organizations and MSPs rely on Josys to turn identity risk into an autonomously governed advantage. Visit josys.com to learn more.
-
AdRem NetCrunchNetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services including AWS, Azure, and Google Cloud, applications, websites, logs, telemetry, and custom data using technologies such as SNMP, WMI, REST APIs, and scripts. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Policy-based monitoring automatically applies monitoring settings, Monitoring Packs, thresholds, and alerts to matching devices and systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. Real-time dashboards and automatic Layer 2 and routing topology maps provide visibility into network status and performance. NetCrunch supports event correlation, dependency-aware alert suppression, predictive thresholds, escalation, and 40+ automated response actions, including script execution, notifications, webhooks, and integrations with external IT and collaboration tools. NetCrunch also provides hardware and software inventory, network device configuration backup and change tracking, bandwidth monitoring, and network traffic analysis using NetFlow, sFlow, IPFIX, and other flow technologies. Distributed Monitoring Probes extend monitoring to remote and isolated locations, while REST APIs support integration and automation with external systems. NetCrunch is self-hosted on Windows Server and can monitor on-premises, air-gapped, cloud, and hybrid IT environments.
-
Bitdefender Ultimate Small Business SecurityBitdefender Small Business Security delivers powerful, enterprise-grade cybersecurity specifically designed for smaller enterprises, ensuring comprehensive protection across multiple platforms such as Windows, macOS, iOS, and Android. Its intuitive centralized management system empowers organizations without specialized IT staff to effectively implement and manage their security protocols from a single dashboard. The solution employs a multi-faceted strategy for endpoint protection, utilizing machine learning, behavioral analytics, real-time surveillance, process termination, and rollback features to defend against both established and emerging threats. Furthermore, it includes mechanisms for ransomware deterrence and recovery, which identify suspicious encryption activities and enable restoration of files from backups. Users also benefit from defenses against fileless attacks, incorporating techniques like memory injection blocking and script prevention. In addition, the software bolsters security by shielding users from phishing attempts and fraud through the blocking of harmful websites and timely notifications, while providing sophisticated exploit protection with real-time defenses for commonly used applications, including browsers, Office software, and Adobe Reader. This extensive array of functionalities makes Bitdefender Small Business Security an exceptional option for small enterprises aiming to enhance their cybersecurity measures significantly. Ultimately, its user-friendly design combined with robust protective features enables small businesses to maintain a fortified digital environment.
What is Wegweiser?
Wegweiser operates as an adaptable SaaS platform specifically designed for managed service providers and IT departments, augmenting remote monitoring and management (RMM) systems with advanced endpoint intelligence. By utilizing agents that work seamlessly across Windows, Linux, and macOS, it collects crucial device telemetry to evaluate numerous factors such as performance, security protocols, application usage, network statistics, software inventory, and patch management status. The intuitive console effectively aggregates insights and health scores for devices, groups, organizations, and tenants, featuring onboarding assessments, trend analysis, alerts, comprehensive reporting tools, and compliance mapping. Technicians gain the advantage of AI-assisted chat, which supports them in investigating findings and identifying potential causes of problems. Moreover, the platform offers browser-based terminal access and remote-control capabilities to simplify endpoint management tasks. Wegweiser integrates smoothly with select help-desk and RMM systems, enabling the delivery of alerts through platforms like Slack, Microsoft Teams, email, or webhooks. This solution is meticulously crafted to support MSPs managing diverse client environments while also enhancing visibility and control for internal IT teams alongside their current RMM solutions. With its extensive array of features, Wegweiser not only streamlines operational processes but also bolsters overall service delivery, ultimately allowing teams to focus on strategic initiatives rather than routine monitoring tasks.
What is Splashtop Remote Support?
Splashtop Remote Support is a comprehensive remote support, remote access, and endpoint management platform designed to help IT teams securely troubleshoot, monitor, manage, and support computers and mobile devices across distributed environments. The platform provides both attended and unattended remote access capabilities for Windows, Mac, Linux, iOS, and Android devices, allowing technicians to connect quickly through session codes or managed endpoint access. Splashtop enables IT professionals to remotely control devices, perform troubleshooting, elevate sessions to administrator privileges, reboot and reconnect systems, access background management tools, and collaborate with multiple technicians during support sessions. The platform includes built-in communication tools such as in-session chat and voice calls that improve interaction between technicians and end users during remote support workflows. Splashtop also integrates with major PSA ticketing and IT service management platforms including Zendesk, Freshservice, Freshdesk, Jira, Spiceworks, and Microsoft Teams, helping organizations streamline ticket handling, workflow automation, and support operations. In addition to remote support, the platform offers Autonomous Endpoint Management features that allow businesses to automate patch management, deploy software updates, monitor device health, manage vulnerabilities, track hardware and software inventory, and enforce centralized endpoint policies across distributed systems. Splashtop places strong emphasis on security through end-to-end encryption, two-factor authentication, endpoint MFA, IP whitelisting, session audit logging, cloud recording, secure cloud and on-premises hosting, and compliance with standards such as SOC 2, SOC 3, ISO/IEC 27001, and GDPR.
Media
No images available
Integrations Supported
Microsoft Teams
Acronis Cyber Protect
Atera
Autotask PSA
Datto SIRIS
Freshdesk
Freshservice
IBM MaaS360
Jira
API Availability
API Availability
Pricing Information
$2/endpoint/month
Bring Your Own Key is $2/endpoint/month; you supply the AI-provider key and pay the provider separately. Standard is $5/endpoint/month with 60 Wegcoins per endpoint. Continuous is $15/endpoint/month with 400 Wegcoins per endpoint. Each account starts with 1,000 free Wegcoins and no card is required. Billing counts only endpoints that checked in during the month.
Free Trial Offered?
Pricing Information
$40/month for 25 computers
Splashtop Remote Support Premium starts at $40/month for 25 computers with unlimited technicians and secondary remote access users. Additional plans available up to 5,000+ computers as low as $0.10 per computer per month. Most plans billed annually. NEW option to pay monthly.
Free Trial Offered?
Supported Platforms
SaaS
Windows
Mac
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Old Forge Technologies
Date Founded
2020
Company Location
United Kingdom
Company Website
wegweiser.tech/
Company Facts
Organization Name
Splashtop
Date Founded
2006
Company Location
United States
Company Website
www.splashtop.com/products/remote-support
Categories and Features
MSP
Not specified
Categories and Features
Endpoint Protection
Activity Log
Antivirus
Application Security
Device Management
Web Threat Management
MSP
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Real-time Alerts