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What is Welkin?

Welkin is designed to improve care coordination by ensuring that the right team member addresses patient needs at every stage of their journey. By providing team members with smooth transitions and a customized experience for each patient they serve, we facilitate a more individualized approach to care. The complete automation of programs not only enhances patient engagement but also alleviates the workload, allowing for a smooth transition to the subsequent phase of care. By clearly defining processes and escalation protocols based on specific outcomes or conditions, your team can concentrate on what is most important – delivering high-quality care. It is crucial to implement escalation pathways for situations that need monitoring, such as adverse events, out-of-range results, particular patient responses, or low engagement levels. Additionally, the system can automatically send internal notifications or trigger emails and SMS alerts to care team members in response to certain actions or lack thereof, as well as for upcoming or missed appointments. This thorough approach ensures that every vital detail is accounted for in the continuum of patient care, thereby enhancing overall outcomes and satisfaction. Furthermore, by streamlining communication and responsibilities, Welkin empowers healthcare teams to respond more effectively to patient needs.

What is Foothold Care Management?

Acquire an in-depth insight into your clients through a user-friendly interface that displays interactions, primary service engagements, demographic segments, claims, and billing information. Care Managers can efficiently track progress in closing care gaps for members. These records can be effortlessly connected to care plans, improving both monitoring and reporting capabilities. Claims and related documentation can be directly transmitted to the MAPP HHTS, facilitated by an exceptional synchronization process and ongoing customer support. The system enables the swift production of claims and CMA statements while autonomously handling Health Home billing requirements. If there are changes to HML rate codes, claims can be easily voided and resubmitted. Integrated HML logic guarantees that HMLs meet the necessary number of core services, face-to-face encounters, and other essential criteria. Engage in collaborative discussions with other users to delve into our product development roadmap and the changing needs of Health Home. Our team is dedicated to routinely reaching out to clients to address their unique requirements and improve their overall experience. This strategy not only enhances communication but also helps ensure that we stay in sync with our customers' objectives and aspirations, ultimately leading to a more tailored service.

Media

Media

Integrations Supported

Medsender

Integrations Supported

Medsender

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Welkin Health

Date Founded

2013

Company Location

United Statesa

Company Website

welkinhealth.com

Company Facts

Organization Name

Foothold Technology

Date Founded

2000

Company Location

United States

Company Website

footholdtechnology.com/care-management

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

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