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What is Whale?

Whale is a straightforward yet robust platform designed to assist you in a) effortlessly capturing, sharing, and managing your organization's knowledge, and b) ensuring uniformity among your teams while laying the groundwork for future growth. Utilize Whale’s powerful browser extension to seamlessly integrate standard operating procedure (SOP) recommendations into your team’s daily workflows. Understanding your time constraints, we offer over 75 templates that enable you to implement new processes and SOPs in just a matter of minutes. Collaborate with your subject matter experts to ensure that all documentation remains current and relevant. You can send, schedule, and monitor read assignments to confirm that every employee stays informed about the latest developments. With full-text search capabilities, you can easily locate precisely what you need and personalize it using the built-in tagging manager. Whale’s intuitive editor simplifies the creation of easily digestible content, enhanced by features such as screen recording, Giphy, Unsplash library access, as well as integrations with Google and OneDrive to elevate your documentation. Moreover, you can automate the dissemination of knowledge to your teams, effectively optimizing the onboarding and training procedures for new hires, which ultimately fosters a more engaged workforce. This comprehensive approach not only enhances knowledge management but also drives organizational efficiency and growth.

What is Guidde?

Effortlessly create visual documentation that both your customers and team members will find valuable in no time. With our intuitive browser extension, simply click to capture your workflow as you navigate, and when you're done, just hit stop; we take care of the rest. Every document you generate will consistently mirror your brand while remaining focused and relevant. You have the option to record voiceovers using text-to-speech, adjust steps within your workflow, hide sensitive information, and add text, annotations, and custom branding, all as easily as you would edit a presentation. Sharing your guides is incredibly simple—just one click allows you to distribute your content seamlessly across any platform. You can choose to share it with your internal team or external clients while controlling access permissions as needed. Instantly transform your materials into a visual article enhanced with video, images, and text, and integrate them into your existing platforms like Notion, Zendesk, Salesforce, and others. Offer your customers a tailored experience with clear, step-by-step guides that they can watch and engage with instead of sifting through lengthy documentation. Empower your entire team to quickly create captivating, video-rich guides that effectively demonstrate your product's features. This efficient workflow not only boosts productivity but also cultivates a stronger bond with your audience, ensuring they feel connected and informed. By streamlining the process of creating and sharing documentation, you enhance both the customer experience and team collaboration.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce
Slack
ActiveCampaign
Adobe Marketo Engage
Asana
Freshsales
Gmail
Microsoft 365
Pipedrive
Xero
Zoho CRM

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce
Slack
Google Chrome
Intercom
Microsoft Azure
Microsoft OneDrive
Notion
OneLogin
Zoom

API Availability

Has API

API Availability

Pricing Information

$0 per month
Professional
Secure knowledge sharing for super effective teams
* All features
* Unlimited boards
* Unlimited playbooks
* Unlimited Cards
* Auto-suggest
* Google Drive integration
* One Drive integration
* Browser extension

Enterprise
Ultimate knowledge control and flexibility that scales
*Personal success coach
*Custom integration
*Fitted to your needs
*Customer service priority
*Onboarding Workshops
Free Version

Pricing Information

$16 per month
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Whale

Date Founded

2018

Company Location

Belgium

Company Website

www.usewhale.io

Company Facts

Organization Name

Guidde

Company Location

United States

Company Website

www.guidde.com

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Discussion Boards
Full Text Search
Knowledge Base Management

Onboarding

Course Management
Document Management
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Task Management
Training Management

Process Documentation

Not specified

Categories and Features

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