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What is Whatfix?

Whatfix serves as a digital adoption platform designed to assist organizations in delivering contemporary onboarding experiences, efficient training, and enhanced user support via contextual content. This platform enhances software solutions with remarkable simplicity, user-friendliness, and tailored experiences. Numerous Fortune 500 companies globally rely on Whatfix to achieve a rapid return on their technology investments while simultaneously boosting the productivity of end users. By streamlining the adoption process, Whatfix contributes significantly to overall organizational efficiency.

What is Inline Manual?

A Digital Adoption Platform facilitates the development of interactive walkthroughs, educational tooltips, surveys, and supportive articles right within your application. By guiding users effortlessly through your product, it significantly boosts adoption and conversion rates while reducing customer churn. This method not only accelerates the growth of your business but also improves user satisfaction with your software. It enables immediate automation of employee training processes, enhances productivity, and decreases the time required to see a return on investment from your software solutions. Furthermore, it reduces the pressure on your internal helpdesk by helping users reach their goals more efficiently. Users can be notified about training opportunities, system outages, or product enhancements anytime within the application. Offering tooltips aids users in comprehending their responsibilities and navigating your application with ease. Additionally, gathering user feedback directly allows for the evaluation of performance and the identification of potential barriers within your application, which leads to ongoing enhancements. This proactive strategy not only cultivates an improved user experience but also plays a vital role in fostering enduring customer loyalty, ensuring that users feel valued and engaged throughout their journey. Ultimately, the combination of these features creates a more integrated and satisfying interaction with your product.

Media

Media

Integrations Supported

Google Analytics
Intercom
Salesforce
Segment
Bullhorn
Confluence
Cornerstone LMS
Docket
Guidewire
IBM TRIRIGA
Jira
Jira Work Management
Moodle
SAP Concur
SAP Store
Wistia
Workday HCM
Zapier
Zendesk

Integrations Supported

Google Analytics
Intercom
Salesforce
Segment
WordPress

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$28 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Whatfix

Date Founded

2013

Company Location

San Jose

Company Website

whatfix.com

Company Facts

Organization Name

Inline Manual

Company Website

inlinemanual.com

Categories and Features

Customer Onboarding

Not specified

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Microlearning

Adaptive Learning
Asynchronous Learning
Built-In Course Authoring
Content Library
Progress Tracking
Quizzes

Onboarding

Course Management
Document Management
Electronic Forms
Employee Handbook
Employee Portal
Orientation Management
Self Service Portal
Task Management
Training Management

Process Documentation

Not specified

Training

Asynchronous Learning
Blended Learning
Certification Management
Corporate / Business
Learner Portal
Simulation
Synchronous Learning
eCommerce

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management

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