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What is WhyQ?

Enhance your queue management system with SMS, providing your patrons the convenience they desire while they wait! The SMS Virtual Queuing System offers a state-of-the-art and tailored method for controlling customer wait times, boosting satisfaction and productivity while reducing stress on employees thanks to its sophisticated SMS QMS technology. Rather than having customers physically line up, you might consider introducing an iPad Kiosk that allows them to enter the queue effortlessly. This tactic not only collects important customer feedback but also gives them the ability to maximize their waiting time, setting realistic expectations regarding how long they'll be waiting. Patrons will enjoy accurate ETA predictions, updates about their position in the queue, and timely alerts as their turn approaches. They also have the option to join the queue via SMS, kiosk, or face-to-face interactions, ensuring a smooth and hassle-free experience for all parties involved. By embracing this modern queuing strategy, your business can significantly enhance customer engagement and satisfaction. Ultimately, this innovative system can revolutionize how your establishment connects with its clientele.

What is VirtuaQ?

Virtual queuing facilitates social distancing by removing physical wait lines, enabling patrons to join the queue from their smartphones, monitor their place in line, and arrive at the nearest store when ready. Advantages include: - Adherence to safety regulations, allowing customers to queue from any location on any device. - Elimination of shared surfaces, promoting a contact-free experience for both customers and employees. - Rapid implementation with no need for additional hardware or software, taking less than ten minutes to set up. - Enhanced customer engagement through timely SMS updates and notifications to keep them informed. This system not only improves the shopping experience but also fosters a safer environment for everyone involved.

Media

Media

Integrations Supported

Integrations Supported

Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$850
One year subscription price. Pay Per Use option also available.

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

WhyQ

Date Founded

2018

Company Location

United States

Company Website

www.whyq.me/

Company Facts

Organization Name

Lucep

Date Founded

2014

Company Location

Singapore

Company Website

virtuaq.com

Categories and Features

Queue Management

Not specified

Categories and Features

Queue Management

Not specified

Visitor Management

Alerts/Notifications
Badge Management
Document Management
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

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