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features
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What is WikiPro?

With WikiPro, businesses can easily collect customer feedback, generate leads, schedule appointments, accelerate payment processing, conduct surveys, and a variety of other tasks seamlessly. This innovative platform simplifies the review solicitation process, allowing customers to share their thoughts within seconds through text messages. Leveraging text messaging for gathering customer reviews is not only fast but also remarkably effective. Moreover, WikiPro enables users to send invoices via straightforward text messages, ensuring rapid payment processing without incurring any additional fees. Customers can conveniently enter their payment details through text, which streamlines transaction completion. The platform also provides customizable reminder texts to help keep appointments on track, significantly cutting down on no-shows and delays by as much as 90%. Automatic reminders are sent through text, email, or phone calls, keeping clients well-informed of their upcoming commitments. Additionally, WikiPro empowers customers to easily sign crucial documents right from their mobile devices, offering a secure and intuitive digital signature solution that allows teams to finalize key agreements from virtually anywhere. This feature not only boosts workflow efficiency but also enhances overall client satisfaction, making it an invaluable tool for modern businesses. The ability to streamline various processes within one platform is a game-changer for organizations looking to improve their customer interaction and operational efficiency.

What is TourOpp GO?

Elevate your customer interactions to increase bookings and effectively collect more reviews. Streamlining operations by providing Google Maps links for meetings or pickup points will help ensure a smooth experience for your guests. Implementing cross-selling and up-selling techniques can not only boost bookings but also result in improved reviews, all while saving your team valuable customer service time. Keep your guests in the loop by sending them real-time tracking links for transportation, greeting them upon boarding, and offering personalized recommendations for their day. Furthermore, actively seek feedback and promote enhanced experiences to foster positive reviews. Make sure to share the exact location of your attraction and deliver daily suggestions, including potential up-sell options or dining recommendations before their visit. Capturing moments of enjoyment during their experience can also aid in gathering more reviews. Providing this information directly to their smartphones ensures peace of mind and reduces the volume of inquiries you receive. By taking steps to prevent late arrivals and no-shows, you can enhance operational efficiency and lessen complaints. Engage customers well before their arrival to create anticipation through stunning photos and videos, while also encouraging them to explore additional products you have available. This proactive strategy not only enriches the customer experience but also deepens their affinity for your brand, creating lasting relationships. Ultimately, a thoughtful and engaging approach will pave the way for greater customer satisfaction and loyalty.

Media

Media

Integrations Supported

Bokun
Checkfront
Google Maps
Nekton.ai
Peek Pro
Rezdy
RocketRez
TrekkSoft
Ventrata
Xola

Integrations Supported

Bokun
Checkfront
Google Maps
Nekton.ai
Peek Pro
Rezdy
RocketRez
TrekkSoft
Ventrata
Xola

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WikiPro

Date Founded

2016

Company Location

United States

Company Website

www.wikipro.us

Company Facts

Organization Name

TourOpp

Company Location

United States

Company Website

www.go.touropp.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Digital Signature

Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

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