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What is William?

William, an innovative automated premium billing and payments solution developed by Certifi, optimizes membership accounting, payment handling, collections, and remittance tailored for digital benefits-based billing. With its capabilities, users can seamlessly conduct fully electronic billing transactions in complex scenarios, including payer-sponsored marketplaces that serve both group and individual audiences, as well as niche markets such as Medicare Advantage and Medicaid. This powerful enterprise-level accounting system adheres to GAAP standards, ensuring compliance and providing transparent audit trails for efficient general ledger oversight. Furthermore, all customer-facing invoices, reports, portals, and tools are personalized to fit your organization’s branding perfectly. The platform also incorporates rules-driven communications to effectively manage delinquency and policy terminations, enabling a smooth process from initial alerts to policy suspension or cancellation. Additionally, both consumers and employers are empowered with the option to set up either one-time or recurring payments through their preferred payment methods. This holistic approach not only elevates the user experience but also underscores the necessity of maintaining financial accuracy and transparency throughout the billing cycle, fostering trust and reliability in the process. Ultimately, William stands out as a comprehensive solution that advances efficiency and enhances the overall financial management experience for all stakeholders involved.

What is Applied Pay?

Applied Pay is a comprehensive digital payment solution specifically designed for the insurance industry. It works seamlessly with platforms like Applied Epic, Applied CSR24, and EZLynx, enhancing the efficiency of payment collection, processing, and reconciliation. This integration enables agencies to offer their clients a safe and convenient online premium payment method accessible from any device. With support for various payment methods including ACH, credit and debit cards, and eWallets, Applied Pay caters to the diverse preferences of insured clients. The platform features next-day funding, the ability to pay multiple invoices simultaneously, and options for setting up recurring payments, which collectively elevate the customer experience. Users are equipped with an easy-to-navigate dashboard that delivers real-time insights into payment transactions, improving accounts receivable management. Additionally, the automation of multiple workflows through Applied Pay reduces the potential for manual errors, ensures compliance with PCI and NACHA regulations, and lowers agency liability risks. As a result, it stands out as an innovative solution that adapts to the changing demands of the insurance sector, ultimately driving efficiency and customer satisfaction. This adaptability makes Applied Pay an essential tool for agencies looking to enhance their service offerings in a competitive market.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Certifi

Date Founded

2006

Company Location

United States

Company Website

www.certifi.com/services-2/

Company Facts

Organization Name

Applied Pay

Date Founded

1983

Company Location

United States

Company Website

www1.appliedsystems.com/en-us/solutions/for-agents/digital-payments/applied-pay/

Categories and Features

Insurance Billing

Not specified

Categories and Features

Insurance Billing

Not specified

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