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What is William?

William, an innovative automated premium billing and payments solution developed by Certifi, optimizes membership accounting, payment handling, collections, and remittance tailored for digital benefits-based billing. With its capabilities, users can seamlessly conduct fully electronic billing transactions in complex scenarios, including payer-sponsored marketplaces that serve both group and individual audiences, as well as niche markets such as Medicare Advantage and Medicaid. This powerful enterprise-level accounting system adheres to GAAP standards, ensuring compliance and providing transparent audit trails for efficient general ledger oversight. Furthermore, all customer-facing invoices, reports, portals, and tools are personalized to fit your organization’s branding perfectly. The platform also incorporates rules-driven communications to effectively manage delinquency and policy terminations, enabling a smooth process from initial alerts to policy suspension or cancellation. Additionally, both consumers and employers are empowered with the option to set up either one-time or recurring payments through their preferred payment methods. This holistic approach not only elevates the user experience but also underscores the necessity of maintaining financial accuracy and transparency throughout the billing cycle, fostering trust and reliability in the process. Ultimately, William stands out as a comprehensive solution that advances efficiency and enhances the overall financial management experience for all stakeholders involved.

What is OneShield Billing?

OneShield Billing is a comprehensive solution for managing payments and receivables, specifically tailored for Property & Casualty (P&C) insurers across personal, commercial, and specialty domains. This platform adeptly handles every aspect of the billing cycle, including invoicing, reconciliations, and detailed reporting, which in turn enhances operational efficiency, speeds up profitability, and enriches customer engagement. It manages the entire billing lifecycle, enabling tasks such as invoice generation, monitoring of payables and receivables, and swiftly resolving inquiries from both customers and partners. Notable features of the platform include web portal access, integrated commission management, flexible equity-based billing, as well as customizable payment and delinquency plans, all contributing to a significant improvement in service delivery for both agents and clients. OneShield Billing can function as a standalone solution or as part of the broader OneShield Enterprise suite, providing straightforward configuration options for both on-premises and cloud deployment. This versatility allows insurers to adjust the system effectively to suit their unique operational requirements, ultimately fostering a more efficient billing environment. Additionally, the platform’s user-friendly interface and robust support services further enhance its appeal to insurers seeking to optimize their billing processes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Certifi

Date Founded

2006

Company Location

United States

Company Website

www.certifi.com/services-2/

Company Facts

Organization Name

OneShield

Company Location

United States

Company Website

oneshield.com/knowledge_hub/oneshield-enterprise-billing-solution/

Categories and Features

Categories and Features

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

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