ConnectWise PSA Reviews & Ratings

ConnectWise PSA

4.6 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 38 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is Wise-Pay?

Wise-Pay serves as a vital payment solution designed to reduce cash flow interruptions. With a robust user base of over 26,000 individuals, it provides seamless payment automation integrated with major global providers, meaning you will no longer need to chase after payments. Managing invoices can incur significant expenses, but Wise-Pay simplifies the payment reconciliation process within your accounting framework and creates client invoices for multiple payment situations, including fees for credit card transactions. It eliminates obstacles to utilizing a variety of platforms, resulting in a payment experience that is remarkably quick and user-friendly for your clients. Key integrations consist of ConnectWise Customer Portal, CW Sell, Invarosoft IT Support Panel, Desk Director, QuoteWerks, CloudRadial, and the iSell eCommerce Platform. By adopting Wise-Pay, you can eradicate mundane tasks such as processing checks and performing account reconciliations, enabling you to concentrate on what is genuinely important to your enterprise. Not only will you see a marked improvement in operational efficiency, but customer satisfaction is likely to soar as you upgrade your payment procedures. Embrace a solution that transforms your financial operations and enhances your overall business performance.

What is ConnectWise PSA?

ConnectWise PSA, previously known as ConnectWise Manage, is a comprehensive business management solution tailored for organizations that provide technology support and services, and it is relied upon by over 100,000 users. This platform is packed with numerous features that enhance team accountability and boost operational efficiency, encompassing tools for help desk management, billing, time tracking, project oversight, agreement handling, sales and marketing, procurement, and reporting. By offering an integrated professional services automation (PSA) solution, ConnectWise PSA fosters a unified perspective of your entire operations through a singular data layer, allowing for improved clarity and streamlined business processes. This holistic approach not only helps organizations manage their resources effectively but also empowers teams to respond swiftly to client needs and market demands.

Media

Media

Integrations Supported

CloudRadial
ConnectWise CPQ
Invarosoft
QuoteWerks

Integrations Supported

CloudRadial
ConnectWise CPQ
Invarosoft
QuoteWerks
AdRem NetCrunch
AlertOps
BDRShield
ESET Endpoint Security
Field Effect
Hudu
HyAlto
ITBoost
ITQuoter
Nango
Paminga
Passly
Retently
SmileBack
Vbout
vCIOToolbox

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wise-Sync

Date Founded

2013

Company Location

Australia

Company Website

www.wise-sync.com/wise-pay

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

www.connectwise.com/platform/business-management/psa

Categories and Features

Billing and Invoicing

Not specified

Categories and Features

AI PSA

Not specified

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

IT Management

Capacity Monitoring
Event Logs
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Knowledge Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Configuration Management
Contract/License Management
Dashboard
Problem Management
Project Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Document Management
Project Management
Quote Management
Resource Management
Time & Expense Tracking

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