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What is Word of Tour?

Word of Tour is an all-encompassing tool for managing reviews, tailored specifically for the tour and activity sector. This innovative software simplifies the collection and oversight of reviews from various platforms, including Google, Tripadvisor, GetYourGuide, and Viator. Users can create personalized, printable QR cards for individual tours, enabling guests to choose their desired review site, while tracking codes allow operators to monitor scans and review engagement effectively. The platform's shared inbox aggregates review notifications, prioritizing urgent issues, and provides suggested responses in the guest's primary language for staff consideration and publication. Furthermore, operators are alerted to any reviews rated three stars or lower, as well as comments mentioning safety concerns or refund inquiries, ensuring prompt attention. Monthly analytical reports deliver valuable insights into review trends, detailing metrics such as the total reviews per platform, average ratings, response times, QR code scans, and projected booking ranges. Ultimately, this powerful tool equips operators with the means to bolster their online reputation and enhance the overall guest experience through proficient review management. By utilizing this software, businesses can foster stronger relationships with customers and identify areas for improvement in their services.

What is Tripadvisor?

Tripadvisor is recognized as the premier travel platform worldwide, assisting an impressive 463 million travelers each month in making their journeys remarkable. Individuals from various countries turn to the Tripadvisor website and mobile app to explore more than 867 million reviews and insights about 8.7 million hotels, restaurants, activities, airlines, and cruise lines. Whether users are in the process of organizing their trips or actively traveling, they count on Tripadvisor to discover competitive prices for accommodations, flights, and cruises, as well as to book popular tours and attractions and secure tables at top restaurants. Acting as the ideal travel companion, Tripadvisor is operational in 49 markets and provides services in 28 languages, thereby catering to a wide range of travelers. This platform not only streamlines the travel planning process but also enhances the overall experience by linking users with extensive information and valuable resources. Moreover, its extensive database and user-friendly interface make it easier than ever for travelers to make informed decisions.

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Integrations Supported

Integrations Supported

Accom Click
Anecdote
AvaiBook
Avarup
Booking Automation
Fydelia
GIATA
JustAnotherPanel
Mathison
Merchynt
Rectangled
ResNexus
SO Connect
Sirvoy
Vista Social
iReview
smm.ist

API Availability

API Availability

Pricing Information

$49/month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Word of Tour

Date Founded

2026

Company Website

wordoftour.com

Company Facts

Organization Name

Tripadvisor

Date Founded

2000

Company Location

United States

Company Website

www.tripadvisor.com

Categories and Features

Review Management

Not specified

Categories and Features

Review Management

Dashboard
Response Management
Review Monitoring
Review Notification
Social Sharing

Travel

Not specified

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