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What is Work 365?

Work 365 is a powerful CSP management platform designed to help Microsoft partners automate and optimize their cloud business operations. It provides end-to-end capabilities for managing subscriptions, billing, invoicing, pricing, and renewals within the Microsoft Cloud Solution Provider ecosystem. Built natively on Microsoft Dynamics 365 and the Power Platform, it ensures seamless integration with existing Microsoft tools and infrastructure. The platform automates complex billing workflows, reducing manual effort, minimizing errors, and improving cash flow management. It enables partners to manage subscription lifecycles, including provisioning, usage tracking, and renewal management, from a centralized system. Work 365 also offers flexible pricing strategies, allowing businesses to apply markups, discounts, and custom pricing models بسهولة. Its self-service portal enhances customer experience by enabling users to manage their subscriptions and services independently. The platform provides real-time analytics and reporting, delivering actionable insights to support better decision-making. It integrates with accounting systems, payment gateways, and PSA tools, creating a unified operational ecosystem. By eliminating multiple sources of data, Work 365 acts as a single source of truth for CSP businesses. It helps organizations improve operational efficiency, reduce revenue leakage, and scale without increasing headcount. Overall, Work 365 is a comprehensive solution that transforms how Microsoft partners manage and grow their cloud services business.

What is Selcomm?

Selcomm serves as a comprehensive and flexible billing solution designed specifically for communication service providers, offering advanced features that span multiple sales channels, subscription management, complex rating systems, tariffing, discounting, bundled offerings, billing presentations, accounts receivable management, expense tracking, and automated payment processing. Its intuitive user portals allow for the quick setup of new rate plans, while customer self-service capabilities enable subscribers to efficiently handle their accounts, file support requests, check billing histories, download invoices, track usage, and manage services effortlessly. Moreover, the platform includes extensive network and provisioning management, effectively overseeing tasks like onboarding, configuration, mediation, reconciliation, and reporting, all supported by numerous third-party application integrations. Additionally, the sales and order management components feature dealer and retail portals, customizable workflow automation rules, credit checks, activation processes, and enhanced customer service functionalities, which together facilitate the swift launch of new products in the marketplace. Overall, Selcomm distinguishes itself as a powerful platform that adapts to the ever-evolving requirements of service providers, ensuring they remain competitive in a rapidly changing landscape. As such, it promises to be an invaluable asset for companies aiming to enhance their operational efficiency and customer satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Work 365 Apps

Date Founded

2016

Company Location

United States

Company Website

www.work365apps.com

Company Facts

Organization Name

Selcomm

Date Founded

2016

Company Location

Australia

Company Website

telcobilling.selcomm.net

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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