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What is Work 365?

Work 365 is a powerful CSP management platform designed to help Microsoft partners automate and optimize their cloud business operations. It provides end-to-end capabilities for managing subscriptions, billing, invoicing, pricing, and renewals within the Microsoft Cloud Solution Provider ecosystem. Built natively on Microsoft Dynamics 365 and the Power Platform, it ensures seamless integration with existing Microsoft tools and infrastructure. The platform automates complex billing workflows, reducing manual effort, minimizing errors, and improving cash flow management. It enables partners to manage subscription lifecycles, including provisioning, usage tracking, and renewal management, from a centralized system. Work 365 also offers flexible pricing strategies, allowing businesses to apply markups, discounts, and custom pricing models بسهولة. Its self-service portal enhances customer experience by enabling users to manage their subscriptions and services independently. The platform provides real-time analytics and reporting, delivering actionable insights to support better decision-making. It integrates with accounting systems, payment gateways, and PSA tools, creating a unified operational ecosystem. By eliminating multiple sources of data, Work 365 acts as a single source of truth for CSP businesses. It helps organizations improve operational efficiency, reduce revenue leakage, and scale without increasing headcount. Overall, Work 365 is a comprehensive solution that transforms how Microsoft partners manage and grow their cloud services business.

What is Verax OSS/BSS Suite?

A wide array of OSS/BSS applications is on offer, including Customer Care and Billing, a Self Care Portal, Asset Management, Service Desk, Network Management, and Application Performance Monitoring, along with Infrastructure Planning and Buildout. These services can be quickly defined, provisioned, monitored, and billed, enabling rapid revenue generation. The applications are crafted for seamless integration with both contemporary and legacy systems, providing flexibility and extensibility with the ability for rapid deployment. Businesses have the option to prioritize the rollout of essential applications first, with the freedom to expand their capabilities as required. Verax Customer Care & Billing (CCB) supports both pre-paid and post-paid billing for a variety of products and services, integrating four key business applications—Customer Care, Product Catalog, Self Care, and Billing—into a unified platform that reduces integration costs and time while improving time-to-market at a competitive price. Additionally, CCB is pre-integrated with Verax OSS applications such as NMS, Service Desk, and Provisioning, simplifying the integration between OSS and BSS while offering advanced "looking glass" capabilities for better operational oversight. This cohesive strategy not only enhances business operations but also cultivates a more agile approach to responding to evolving market demands, ultimately leading to improved customer satisfaction and loyalty.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Work 365 Apps

Date Founded

2016

Company Location

United States

Company Website

www.work365apps.com

Company Facts

Organization Name

Verax Systems

Date Founded

2003

Company Location

United States

Company Website

www.veraxsystems.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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