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What is WorkRails?

Marketing services can be quite a struggle, yet with 10-30% of your business's earnings relying on it, getting it right is essential. WorkRails presents a valuable solution for SaaS companies by improving user adoption and reducing churn rates significantly. By eliminating the barriers between your sales and professional services teams, you can cultivate stronger relationships. WorkRails enhances collaboration and reduces friction among departments, ensuring a unified approach to achieving goals. When scoping is executed properly, it results in increased customer interaction and satisfaction. With WorkRails, you can swiftly and precisely scope service engagements, leading to quicker and more efficient planning while minimizing risks and avoiding scope creep. Gone are the days of painstakingly inputting data into complicated spreadsheets for managing professional and managed services. To unlock unparalleled sales achievements, leverage the power of automation and witness your deals flourish beyond your expectations. By embracing these innovations, you will not only refine your operational processes but also enable your teams to concentrate on what is truly essential—effectively serving your clients and enhancing their experience. This transformation will ultimately lead to a more agile and responsive organization.

What is ServiceTree?

Instead of sifting through a flood of emails, clients can conveniently choose a time slot on the calendar with a specific technician or the next available team member. ServiceTree is specifically designed to meet the distinct needs of Managed Service Providers (MSPs), informed by insights from over 100,000 service tickets. The platform seamlessly integrates into daily workflows as a downloadable Chrome extension, making it a practical tool for technicians. With a quick installation that takes just 5-10 minutes, technicians can swiftly move on to their next ticket with a single click. Managers enjoy a different interface from their technicians, which allows them to monitor the next five tickets assigned to their team. By using the OpenNextâ„¢ button, technicians can promptly update the ticket status to "in progress" while starting time tracking. ServiceTree is making remarkable advancements in revolutionizing professional services automation for the MSP industry through its groundbreaking OpenNextâ„¢ technology, resulting in smoother and more efficient operations. This innovative method not only boosts productivity but also enhances client satisfaction by simplifying communication and improving service delivery. Moreover, the user-friendly design ensures that both technicians and managers can navigate the system with ease, leading to a more harmonious work environment.

Media

Media

Integrations Supported

Conga Billing
Datto RMM
Docusign
NetSuite
Oracle Cloud CX
Salesforce
Zuora

Integrations Supported

Conga Billing
Datto RMM
Docusign
NetSuite
Oracle Cloud CX
Salesforce
Zuora

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WorkRails

Date Founded

2016

Company Location

United States

Company Website

workrails.com

Company Facts

Organization Name

ServiceTree

Date Founded

2016

Company Location

Australia

Company Website

service-tree.com

Categories and Features

CPQ

2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Proposal Management

Automatic Formatting
Calendar Management
Collaboration
Contact Management
Content Repository
Document Management
Electronic Signature
Knowledge Library
Pipeline Management
RFP Management
Requirements Management
Revision Management
Task Management
Templates
Version Control

Quoting

Automated Quoting
Catalog Management
Client Portal
Contact Management
Customer Accounts
Customizable Branding
Discount Management
Forms Creation
Pricing Management
Product Configurator
Proposal Management

Sales Content Management

Audio / Video Recording
Audio File Management
Branded Sales Content
Centralized Sales Content Repository
Collaboration Tools
Content Recommendations
Email Management
Engagement Analytics
Interaction Tracking
Personalization
Sales Partner Management
Sales Training / Onboarding
Video File Management

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

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