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What is WorkStraight?

Leverage WorkStraight to securely create, receive, and oversee work requests from your team, clients, or external contractors. The platform allows for the distribution of tasks among multiple users, mandates necessary approvals, sends alerts, prints work orders, generates reports, integrates with QuickBooks, manages assets, issues invoices, facilitates customer relations, and much more. This customizable, web-based system for work order management significantly enhances task visibility and organization by providing easy access to all workers involved. WorkStraight's flexibility makes it suitable for various applications, adapted to meet your specific needs rather than being confined by the software's limitations. Perfect for organizations of any size, WorkStraight functions as a software-as-a-service (SaaS) solution that is both web-based and tailored to excel in the management of work orders, service requests, maintenance requests, or any other terms you prefer to use. Users can track the progress of tasks, including hours logged and current statuses, while also having the option to link related work orders and reopen those that were previously closed. With an easy-to-navigate interface and powerful features, WorkStraight guarantees that every facet of work order management is made more efficient and streamlined. By employing this tool, businesses can significantly enhance their operational workflow and ensure better communication among all parties involved.

What is GoServicePro?

The Dispatch Board is an all-encompassing interface for field teams, enabling drag-and-drop dispatching, integrated route mapping, and the management of both assigned and unassigned work orders, complemented by a calendar view for service call scheduling and workforce resources. This centralized system adeptly manages resources, work orders, schedules, routes, and more, reflecting our dedication to improving communication among team members while they are working on-site. To enhance this experience, we have also created a mobile application that facilitates real-time messaging and updates, including the ability to store and forward information when connectivity is poor. Users can easily send directions, tasks, schedules, and orders directly to mobile devices. Moreover, our mobile app equips field service technicians with the ability to record all essential data while on the job, thereby streamlining their processes and boosting efficiency in the field. Ultimately, this cutting-edge solution aims to elevate productivity and ensure smooth operations within your field service team, while also adapting to the evolving needs of the industry. This combination of tools fosters a more connected and effective workforce.

Media

Media

Integrations Supported

Integrations Supported

QuickBooks Online

API Availability

API Availability

Pricing Information

$19 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

MindShare Design

Date Founded

2014

Company Location

United States

Company Website

www.mindsharedesign.com/workstraight.html

Company Facts

Organization Name

GoServicePro

Date Founded

2001

Company Location

United States

Company Website

www.goservicepro.com

Categories and Features

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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