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What is WorkTime?

WorkTime is designed to enhance productivity through effective monitoring, whether employees are working remotely or in the office. It tracks various metrics such as idle and active times, attendance, and the distinction between productive and unproductive periods, as well as software and internet usage. Unlike competitors, WorkTime operates faster and more efficiently, ensuring that your data remains secure either in the cloud or on-premises without leaving your organization. The tool respects employee privacy by focusing solely on productivity metrics, avoiding any invasive practices like capturing screenshots, keystrokes, or content from chats and emails. It is fully HIPAA compliant and has been shown to boost employee productivity by an impressive 3-20%. This increase is particularly significant given that employees typically spend 2-20% of their time on personal matters, including poor attendance, idleness, and socializing. By minimizing idle time, WorkTime not only enhances productivity but also fosters better attendance and discipline among employees. Furthermore, it provides a transparent view of how software and computers are utilized, allowing organizations to address issues effectively.

What is ServSecure?

ServSecure, a groundbreaking solution created by Servion, is tailored for overseeing remote workforces while boosting employee productivity, protecting data, and facilitating seamless collaboration. As remote work has become increasingly prevalent, ServSecure equips businesses with the tools needed to navigate this shift confidently, offering comprehensive visibility and insights into the experiences of remote employees. This platform enhances the security, compliance, and data protection of work-from-home setups, matching the standards typically associated with traditional office spaces. It drives employee performance through valuable insights on productivity, which are gathered from monitoring applications, websites, and time spent on tasks. Additionally, the system fortifies data security with advanced features like facial recognition, device tracking, and desktop monitoring. The solution also promotes better collaboration by integrating effortlessly with existing contact center and communication tools. Supervisors gain enhanced operational oversight thanks to customizable reporting features and timely alerts, which contribute to a more organized remote work experience. By implementing ServSecure, organizations can uphold robust security measures while fostering an environment that prioritizes efficiency and teamwork among remote personnel, ultimately leading to greater overall success. This innovative approach not only safeguards valuable data but also encourages a proactive mindset among employees, ensuring they remain engaged and productive in their roles.

Media

Media

Integrations Supported

Acqueon
Amazon Connect
Avaya Aura
Webex Contact Center

Integrations Supported

Acqueon
Amazon Connect
Avaya Aura
Webex Contact Center

API Availability

Has API

API Availability

Has API

Pricing Information

$4.99 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NesterSoft

Date Founded

1998

Company Location

Canada

Company Website

www.worktime.com

Company Facts

Organization Name

Servion Global Solutions

Date Founded

1995

Company Location

India

Company Website

servion.com/assets/brochure/servsecure-improves-remote-agent-productivity-and-agent-security.pdf

Categories and Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Time Clock

Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Categories and Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

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