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What is WorkTrakkerPRO?

Our cloud-based work order management system transcends the traditional remote help desk; it's a comprehensive solution tailored to save you valuable time, cut costs, and maintain your peace of mind. Are you tired of relying on sticky notes for work orders, endlessly updating spreadsheets, misplacing vital project information, and juggling colleagues' maintenance requests during your lunch break? If this resonates with you, it might be time to explore WorkTrakkerPRO. Within moments, you can embark on your journey with our intuitive help desk software that has the potential to transform your workflow entirely. Specifically engineered for K–12 educational institutions, this work order tracking solution incorporates all essential features to simplify your manual tasks. You’ll effortlessly report, track, and manage every request while also being able to schedule preventive maintenance tasks ahead of time, ensuring that nothing slips through the cracks. Moreover, you will gain instant visibility into your work orders and their statuses, eliminating the hassle of hallway interruptions or relentless follow-ups with maintenance personnel. In the end, this fosters a more organized atmosphere where all individuals feel satisfied and clearly understand what to anticipate. By choosing our solution, you are investing in a more streamlined and efficient operational process for your institution.

What is ViewWork?

Collect service requests, oversee approvals, manage vendor relationships, disseminate information, and assess performance indicators. Aim to improve operational uptime while reducing costs associated with equipment and personnel downtime. Recover lost time through a flexible interface that includes a centralized dashboard to integrate all work order information seamlessly. With your viewWORK subscription, you gain full customization capabilities, allowing modifications to fit your unique relocation requirements, workflows, and business processes perfectly. Furthermore, we will help facilitate the processing and resolution of incoming requests through various channels such as the company intranet, external websites, email, or a 24/7 toll-free helpline, ensuring effective communication as part of the viewWORK Operations Resource Center. This holistic strategy guarantees that every component of your service management is organized and efficient, ultimately enhancing overall productivity and satisfaction. In doing so, we empower your organization to focus on core activities while we handle the intricacies of service management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Networks & More!

Company Website

www.k12usa.com/product-line/online-help-desk-management/k12-help-desk-management-software/

Company Facts

Organization Name

CollectiveView

Date Founded

2000

Company Location

United States

Company Website

www.collectiveview.com

Categories and Features

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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