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What is Workelevate?

Workelevate is a decentralized exchange (DEX) platform specifically created to improve the employee experience by tackling issues in IT, HR, and Field Operations. The platform streamlines the IT support inquiry process by utilizing sophisticated tools such as a Self-Servicing Conversational AI Chatbot, a Self-Healing Agent, and an all-encompassing admin console. Our DEX platform offers seamless integration with numerous IT Service Management systems, including ServiceNow, BMC, Zoho Desk, and Symphony Summit, in addition to custom ITSM solutions that can be tailored to organizational needs. It also interfaces with HR Management Systems like Darwin Box, Ramco, SAP SuccessFactors, and People Strong, thereby ensuring a smooth user experience. Furthermore, the conversational chatbot is compatible with widely-used platforms such as Google Workspace, Microsoft Teams, Slack, WhatsApp, and most major web browsers. For larger corporations needing onsite support, we provide customizable offerings that include Conversational AI, Remote Support, and tailored Onsite Support to meet unique client demands. Conversely, smaller businesses can draw from our extensive 25+ years of expertise in end-user management, which guarantees they receive the essential support needed to boost their operational efficiency. This multifaceted approach enables us to meet a diverse array of organizational needs, assuring that every client, regardless of their size, can significantly enhance their employee experience while fostering a culture of continuous improvement.

What is Ivanti Autonomous Endpoint Management?

Ivanti Autonomous Endpoint Management is an AI-powered endpoint management solution designed to help IT and security teams automate device operations, reduce security exposure, and improve digital employee experiences. The platform uses trusted endpoint data, governed automation, and autonomous remediation to support proactive management across enterprise device environments. Continuous asset discovery identifies managed, unmanaged, and shadow IT devices, providing visibility into endpoints that might otherwise remain outside traditional management systems. Device inventory capabilities maintain information about configurations, ownership, installed software, application versions, usage, and security exposures. Multi-OS endpoint management tools support device enrollment, operating system provisioning, application deployment, and self-service software delivery. Risk-based patch management helps teams prioritize vulnerabilities based on exposure and organizational risk appetite, automate patching activities, and verify remediation results. Autonomous remediation uses AI-powered workflows, bots, and self-healing actions to identify endpoint problems, perform troubleshooting, and resolve routine issues with reduced manual intervention. Remote support capabilities allow technicians to execute scripts, reboot devices, initiate device actions, and remotely control endpoints when direct assistance is required. Fleet remediation and bulk action tools enable administrators to apply fixes, enforce changes, and perform operational tasks across multiple devices simultaneously. Digital experience monitoring and endpoint analytics help organizations track device health, identify performance problems, measure employee experience, and detect issues before they create widespread disruption.

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Integrations Supported

Microsoft Teams
Slack
WhatsApp

Integrations Supported

Ivanti
Ivanti Connect Secure
Ivanti ITSM
Ivanti Neurons for IIoT
Ivanti Neurons for Secure Access
Ivanti Policy Secure
Ivanti Velocity
Ivanti vADC

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Progressive Infotech

Date Founded

1998

Company Location

India

Company Website

www.progressive.in

Company Facts

Organization Name

Ivanti

Date Founded

2017

Company Location

United States

Company Website

www.ivanti.com/autonomous-endpoint-management

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