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What is Workever?

Transform your trade or service business with an innovative software and mobile application that keeps your tasks organized and your team interconnected. Our field service management platform removes the hassle of paperwork, offering you convenient online access to all job-related details at any time. Streamline your administrative processes while effectively cutting costs. With our job management software and mobile app, you can promote business expansion without incurring excessive expenses. This cloud-based solution significantly improves your operational efficiency, seamlessly integrating job management and scheduling. Manage jobs, quotes, invoices, customer information, and schedules all in one economical application. Accomplish more with less effort, and see how field engineers value our software! Improve service delivery and refine your overall business organization. Effortlessly generate jobs, quotes, invoices, purchase orders, and forms in digital format. Capture vital information from your team, accurately track job progress, and keep everything organized through features like photos, notes, customer signatures, and timesheets, ensuring you remain informed about your operations at all times. This cohesive strategy not only enhances productivity but also fosters stronger relationships with clients, ultimately leading to sustained success. Furthermore, the adaptability of our platform allows for easy updates and improvements, keeping your business ahead in a competitive market.

What is Dusk IOP?

Dusk IOP, an Australian-owned and operated company, brings together teams and data to improve operational efficiency. By harnessing visibility, actionable insights, intelligence, and automation, it empowers your field workforce, back office, and customers to collaborate effortlessly within a cohesive digital space. The platform stands out in workforce scheduling, project management, and optimized workflows, setting a new benchmark for automation, compliance, safety, and transparency. With its single-view system that integrates smoothly with your current infrastructure, managing resources or teams is as simple as drag-and-drop dispatch, allowing you to reassign tasks with a single click. It includes built-in constraints for skills, shifts, locations, and more to guarantee effective planning. Moreover, Dusk IOP supports the management of Agile projects by providing notifications and various viewing formats, such as Gantt, Task View, Kanban, and an interactive risk matrix, which ultimately improves project efficiency. The platform also enables the digitization of paper forms from your virtual workspace, streamlining processes for better effectiveness. By understanding actual job costs—including tool time, travel time, and allowances—you can significantly enhance your profitability, making well-informed decisions for future projects while also identifying areas for improvement in your operational strategies.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Excel
Stripe
Xero
Google Calendar
Microsoft Outlook
QuickBooks Online
SendGrid
iCloud

Integrations Supported

Microsoft 365
Microsoft Excel
Stripe
Xero
Bitbucket
HubSpot Customer Platform
MYOB AccountRight
Microsoft OneDrive
Microsoft Project
SAP ERP
Salesforce
Slack
Trello
Workspace ONE

API Availability

API Availability

Pricing Information

$23.20 per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Workever

Date Founded

2015

Company Location

United Kingdom

Company Website

workever.com

Company Facts

Organization Name

Dusk Mobile

Date Founded

2013

Company Location

Australia

Company Website

duskmobile.com

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Facility Management

Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Vendor Management
Visitor Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Locksmith

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Workforce Management

Contractor Management
Scheduling
Time & Attendance
Variable Workforce

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Labor Projection
Performance Appraisal
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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