TechCX Reviews & Ratings

TechCX

4.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 4 out of 5 stars
ease 4 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 4 out of 5 stars

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What is Workever?

Transform your trade or service business with an innovative software and mobile application that keeps your tasks organized and your team interconnected. Our field service management platform removes the hassle of paperwork, offering you convenient online access to all job-related details at any time. Streamline your administrative processes while effectively cutting costs. With our job management software and mobile app, you can promote business expansion without incurring excessive expenses. This cloud-based solution significantly improves your operational efficiency, seamlessly integrating job management and scheduling. Manage jobs, quotes, invoices, customer information, and schedules all in one economical application. Accomplish more with less effort, and see how field engineers value our software! Improve service delivery and refine your overall business organization. Effortlessly generate jobs, quotes, invoices, purchase orders, and forms in digital format. Capture vital information from your team, accurately track job progress, and keep everything organized through features like photos, notes, customer signatures, and timesheets, ensuring you remain informed about your operations at all times. This cohesive strategy not only enhances productivity but also fosters stronger relationships with clients, ultimately leading to sustained success. Furthermore, the adaptability of our platform allows for easy updates and improvements, keeping your business ahead in a competitive market.

What is TechCX?

Numerous organizations face significant hurdles when striving to achieve success with extensive projects. At IVO, we firmly believe that there is a way to improve this situation. Such an improvement can be realized when a business partners with a leading technology implementation firm to effectively incorporate the finest technological solutions into their workflows. This partnership can result in substantial advancements in business operations, facilitating better forecasting, planning, and scheduling, which ultimately minimizes employee downtime, enhances timely deliveries, and lowers management-related capital expenditures. By prioritizing operational efficiency and customer satisfaction, companies can experience increased customer loyalty and heightened profitability. Ultimately, exceptional business performance is attainable, thanks to the digital transformation experts at IVO. Our unmatched industry knowledge in the region makes us the perfect ally for executing an exemplary implementation of Field Service Cloud. In this way, we not only refine processes but also cultivate sustainable success for our clients, ensuring they thrive in an ever-evolving marketplace.

Media

Media

Integrations Supported

Google Calendar
Microsoft 365
Microsoft Excel
Microsoft Outlook
QuickBooks Online
SendGrid
Stripe
Twilio
Xero
iCloud

Integrations Supported

API Availability

API Availability

Pricing Information

$23.20 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Workever

Date Founded

2015

Company Location

United Kingdom

Company Website

workever.com

Company Facts

Organization Name

IVO

Company Location

United States

Company Website

ivo.co.nz/tech-cx-the-ideal-customer-experience

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Facility Management

Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Vendor Management
Visitor Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Locksmith

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Workforce Management

Contractor Management
Scheduling
Time & Attendance
Variable Workforce

Categories and Features

Field Service Management

Contact Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Time Clock

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