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What is WorkflowMania?

WorkflowMania serves as a robust online solution aimed at optimizing the management processes of repair shops by integrating work logs, staff management, customer relations, invoicing, and service ticket handling into one cohesive platform. This versatile system is especially beneficial for computer repair businesses, as well as various types of repair services. Its intuitive design is packed with essential features that facilitate the development, monitoring, and management of service tickets and workflows, ensuring clients are met with the responsiveness and accountability they desire. Users have the ability to categorize tickets efficiently into groups such as New, Open, Today's, Unpaid, My Tickets, Complete, Pickup, and Void, which streamlines the workflow significantly. Furthermore, it enables quick compilation of sales reports that include Service Item Repairs, Total Sales, and Parts & Labor Sales, offering valuable insights into business performance. WorkflowMania also extends its functionality to generate a vast selection of reports tied to tickets, sales, inventory, and parts management, thereby proving to be a vital asset in boosting operational efficiency for repair shops. In essence, this software not only alleviates the burden of routine tasks but also enhances customer satisfaction by facilitating superior service provision and quick response times. As a result, repair shops can rely on WorkflowMania to elevate their overall service delivery standards.

What is PC Repair Tracker?

PC Repair Tracker is a tailored software solution specifically created for managing the intricacies of a small computer retail and repair shop. Having been actively used and refined over the past eight years in our own establishment, this application has consistently demonstrated its reliability and effectiveness. We invite you to check out our demos to see if this software suits your requirements! It is compatible with numerous payment plugins, such as AuthorizeNet for both offline and online transactions, along with Sage Payments, BluePay, Stripe, Square, MyVirtualMerchant, and PayPal Payments Pro. Moreover, it provides support for vaulted credit cards through services like Stripe, Authorize.NET CIM, and PayPal REST. The application also features the capability to manage multiple stores, enables file attachments, includes job timers, and offers block time contracts in addition to recurring invoices. With SMS integration for services including BulkSMS, SMSGlobal, Clickatell, Twilio, MyMobileAPI, and Red Oxygen, communication with clients is made effortless. Clients can receive email service reminders, and documents can be signed electronically through an integrated virtual signature pad or a Topaz Signature Pad. The user interface is designed to be translatable, allowing users to easily switch between English and their preferred language, while also supporting UTF-8 characters to improve usability across different regions. With its extensive array of features, PC Repair Tracker emerges as an exceptional resource for those in the computer service industry, ensuring operational efficiency and customer satisfaction. This comprehensive approach not only streamlines processes but also enhances client engagement, making it an invaluable asset for any small business in the tech sector.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$14.99 per month
Free Trial Offered?
Free Version

Pricing Information

$125 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WorkflowMania

Company Location

United States

Company Website

workflowmania.com

Company Facts

Organization Name

PC Repair Tracker

Company Website

pcrepairtracker.com

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

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