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What is Workgrid?

Transform your digital workplace by incorporating an experience layer with Workgrid. Centralize notifications, communications, and tasks from essential systems into a seamless interface that can be accessed through mobile or desktop applications, or by adding a toolbar to your intranet. By doing so, you empower employees to easily obtain timely and relevant information, allowing them to concentrate on what truly matters. Streamline tasks and workflows, connect with enterprise systems, and elevate the digital employee experience through features such as chatbots, microapps, and various integrations. Foster a digital workplace that is accessible regardless of whether your team operates in an office, remotely, or a hybrid model. Discover how Workgrid can elevate your digital employee experience further, and don’t hesitate to request a demo today to see it in action!

What is TeamViewer DEX?

TeamViewer DEX is a comprehensive Digital Employee Experience platform designed to eliminate technology-related barriers across modern workplaces. It offers real-time visibility into digital performance, capturing insights on device stability, applications, networks, and user interactions. Through automated diagnostics and intelligent remediation, DEX resolves many issues instantly—reducing ticket volume and keeping employees focused on their work. IT teams gain unified analytics dashboards, sentiment scoring, endpoint status overviews, and detailed root-cause analysis tools. With powerful automation, scriptable workflows, and proactive alerts, DEX helps teams prevent incidents before they escalate. Enhanced patching reliability strengthens organizational security and reduces vulnerability exposure. The platform drives significant ROI through operational efficiencies, lower downtime costs, and higher employee satisfaction. Its cloud-scale architecture enables efficient management of large, distributed workforces without increasing IT headcount. Companies using TeamViewer DEX report better digital experiences, higher retention, and fewer disruptions across the business. The platform transforms IT from reactive troubleshooting to strategic experience management.

Media

Media

Integrations Supported

ServiceNow
Drupal
Expensify
Indent
Infor CRM
Jira
Microsoft 365
Microsoft Dynamics 365
Microsoft SharePoint
Microsoft Teams
Oracle Taleo
SAP Ariba
SAP Cloud Platform
Sage 100
Salesforce
Wrike

Integrations Supported

ServiceNow
Azure Virtual Desktop
Citrix DaaS
IGEL

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Workgrid

Company Location

United States

Company Website

www.workgrid.com

Company Facts

Organization Name

TeamViewer

Date Founded

2005

Company Location

Germany

Company Website

www.teamviewer.com/en-us/products/dex/

Categories and Features

Digital Workplace

Calendar Management
Employee Directory
Knowledge Management
Surveys & Feedback
Task Management

Employee Communication Tools

Employee Directory
Knowledge Management
Surveys & Feedback

Intranet

Calendar Management
Employee Directory
Knowledge Management

Categories and Features

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