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What is Workhorse Utility Billing?

For over thirty years, Workhorse has been providing remarkable solutions specifically designed for municipalities throughout Wisconsin. Their all-encompassing fund accounting system is based on the Uniform Chart of Accounts tailored exclusively for the state's municipalities. Featuring a streamlined, fully automated workflow, this system enables users to effectively handle tasks ranging from meter readings to cash receipt entries. The payroll function is also enhanced, simplifying the process by automating everything from time card entries to the distribution of fringe benefits across different wage categories. This tool is especially advantageous for managing various public works initiatives linked to specific property parcels. In addition, it provides a strong framework for administering the elements of utility distribution and collection systems. Users can effortlessly enter all pertinent fixed asset information, including acquisitions, transfers, and disposals, thereby guaranteeing precise record maintenance. The system's design also includes the generation of billing and receipts for all municipal fees, with the exception of utility charges, seamlessly connecting with the Municipal Accounting system to boost overall efficiency. Furthermore, this integration contributes to enhanced financial oversight and reporting capabilities, solidifying its status as an essential asset for municipal operations. Consequently, municipalities can expect improved accountability and transparency in their financial management processes.

What is MultiBilling?

MultiBilling is an all-encompassing platform that facilitates utility billing and customer information management specifically for municipalities, utilities, property managers, and service bureaus. It supports a variety of functions including account administration, service setup, billing workflows, and customer service initiatives, in addition to features for meter reading and enhancing online customer interaction. This adaptable platform is designed to handle utility billing for different service types while ensuring smooth integration with existing systems such as enterprise resource planning, geographic information systems, property management applications, and metering technologies. Employees gain from a consolidated interface, while residents and account holders enjoy easy access to online self-service options for numerous billing activities. Offered as a cloud-based software solution, MultiBilling also boasts mobile capabilities that enhance field meter-reading efficiency. This platform plays a crucial role for organizations managing recurring utility charges and the related tasks of customer accounts, consumption monitoring, billing, and payment processing. Moreover, the robust functionality of MultiBilling not only streamlines operations but also significantly boosts customer satisfaction for utility service providers, making it an indispensable tool in the industry. With its focus on user experience and operational efficiency, MultiBilling sets a new standard in utility management solutions.

Media

Media

Integrations Supported

DocuSend

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

$7000 per year

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Workhorse Software

Company Website

www.workhorsewi.com

Company Facts

Organization Name

MuniBilling

Date Founded

2007

Company Location

United States

Company Website

www.multibilling.com

Categories and Features

Utility Billing

Billing & Invoicing
Collections Management
Customer Management
Meter Management
Water

Categories and Features

Utility Billing

Not specified

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