Top Workhorse Utility Billing Alternatives

Diversified Billing is a component of a comprehensive software suite that also features fund accounting, payroll, permit management, purchase order tracking, and depreciation solutions. With over three decades of expertise, Diversified Technology has been creating and maintaining utility billing software utilized by approximately 350 utilities nationwide, which collectively issue more than seven million utility bills each year. The primary aim of Diversified Billing is to achieve two key goals: first, to greatly enhance customer satisfaction and service quality; and second, to empower your team to operate more effectively through advanced technology. Customer service representatives are equipped to deliver exceptional support when they can access all relevant customer account details from a unified service dashboard. Additionally, customers can conveniently view their account information and make payments around the clock via an online portal. Billing personnel will find great value in the Workflow Wizard, which ensures that each process is consistently set up accurately. They will also appreciate the capability to request a re-read through the Mobile Work Orders software, allowing them to receive updated figures promptly after the re-read is completed. Furthermore, Diversified Billing is compatible with any accounting system and any meter reading technology, making it a versatile choice for utility management. This seamless integration enhances operational efficiency and fosters a more cohesive working environment for utility providers.

Meter Management System Microsoft Dynamics Foundation ❖ Oversee metering devices including their locations, serial numbers, and operational status. ❖ Automatically retrieve meter readings through M-Bus gateways for efficiency. ❖ Alternatively, you can upload meter readings from MDM systems or Excel files. ❖ Built on the robust Microsoft Dynamics 365 Business Central platform. ❖ Features a user-friendly and intuitive interface for seamless navigation. ❖ Seamlessly integrate your ERP system, customer management, and billing processes with the included Business Central subscription. Tariffs & Rating Cloud Service ❖ Offers a powerful tariff configuration tool that simplifies the creation of complex tariffs. ❖ Capable of billing various utility services such as electricity, gas, water, sewage/wastewater, and heating. ❖ Supports both postpaid and prepaid billing options for flexibility. ❖ Allows for consumption-based pricing, fixed or stepped rates, time-of-use (TOU) rates, periodic charges (like standing or daily rates), and discounts. ❖ Provides billing options by customer, customer group, or property on any scheduled basis, whether monthly or annually. ❖ Operates under a Software-As-A-Service (SaaS) model, managing all necessary infrastructure, software, and maintenance tasks. ❖ Hosted securely at our data centers in Latvia, with options for public cloud hosting (AWS, Microsoft Azure) or private cloud solutions. ❖ Users can access SkyBill from any device, whether it's a desktop, tablet, or smartphone, ensuring convenience and mobility. ❖ This adaptability makes it perfect for managing utility billing from virtually anywhere.

Presenting an innovative utility billing software solution that features a streamlined billing and accounting function, specifically crafted for municipalities, rural water districts, utility associations, and businesses in need of sophisticated reporting and unlimited scalability. This advanced system enables users to create reports from previous billing periods at any time, adjust entries from those past cycles, export documents as PDFs, and so much more! JUS delivers a thorough Accounts Receivable solution designed for Utility Billing and additional applications. It provides a clear distinction between Customer Accounts and Premises, allowing for the easy transition of customers in and out of service regions while preserving distinct histories for every client. Users can effectively categorize and produce reports based on custom-defined Routes/Books, Cycles, Classes, Categories, and Statuses. The platform accommodates UNLIMITED Customers, Meters, Charges, Deposits, and Historical Data. Moreover, it supports the printing and tracking of Service Orders, features comprehensive Meter Management that monitors water loss and meter modifications, and is compatible with Automated Meter Reading, including export and import from handheld devices. This software not only equips utility providers with essential tools to streamline their billing processes but also significantly enhances customer service experiences, ensuring that all user needs are met efficiently.

UtilityBilling is a reliable software designed for utility billing that enhances clarity and efficiency in your water services. This all-encompassing system removes the necessity for manual billing processes, significantly decreasing the workload associated with managing water utilities. By automating everyday tasks, it streamlines operations to boost productivity. The platform features a full billing solution, comprising bulk invoice creation, an advanced customer relationship management system, a user-friendly customer portal, and automatic notifications for bills and collections. Accessible from any web browser, UtilityBilling ensures convenient usage for all users, making it an essential tool for modern water businesses. With its robust capabilities, it not only simplifies billing but also fosters better relationships with customers.

UtilityExplorer™ is recognized for its exceptional ease of use in managing utility billing processes. Originally developed for the HP3000, the system has been thoroughly reimagined to fully utilize the Windows® platform while retaining the valuable features of its predecessors. Designed with a focus on enhancing the user experience, it is specifically created for billing municipal services. Moreover, UtilityExplorer™ provides a wealth of customization options, allowing it to evolve alongside your needs for years to come. The software is built on a completely table-driven architecture, ensuring that it can be tailored to your unique requirements without you needing to fit into its structure. Its user-friendly graphical interface on Windows® is complemented by menu-driven controls, making navigation straightforward. Users can conduct searches across any field, connect an unlimited number of contacts and notes, and prepare for future rate adjustments with its advanced features. In addition, it enables efficient cash receipt processing and streamlines data import and export, proving to be an essential tool for utility management. The adaptability and scalability of UtilityExplorer™ position it as an ideal solution for any organization in search of an effective billing system. As such, it stands out in a competitive market, providing organizations with the tools they need to succeed in managing their billing operations.

EDAMS Billing & CRM is a comprehensive web-based management solution specifically designed to address the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management and the customer relationship lifecycle, offering features such as online inquiries, meter readings, route management for meter reading, debt management, revenue collection, direct sales, and oversight of meters and connections, along with billing and extensive management reporting. With the EDAMS – Enquiries module, users can quickly retrieve essential information about a customer, which encompasses personal details, linked properties, installed meters and connections, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing records, debt management, and customer application history. Additionally, EDAMS CRM acts as a comprehensive customer service platform that oversees every application and interaction related to customer service, thereby ensuring a smooth experience for both service providers and their clients. This integrated approach not only improves operational efficiency but also promotes enhanced engagement with users, ultimately leading to more satisfied customers. Furthermore, the system's versatility allows it to adapt to the evolving needs of its users, ensuring it remains a valuable asset for effective management.

A comprehensive solution designed for Windows is now accessible, offering the necessary functionality and ease of use that contemporary municipalities and water districts demand. CSAS/Pro supports multiple Windows versions, such as Windows 2000, Windows NT, Windows XP, Windows Vista, and Windows 7. Created by specialists in management and data processing, CSAS/2 features a complete array of integrated accounting applications that focus on boosting your organization's efficiency through improved information management. This software not only simplifies operational workflows but also equips users with the ability to make well-informed choices grounded in precise data. As a result, organizations can achieve greater effectiveness in their operations and better serve their communities.

The latest version of the RVS Utility Billing System builds on the foundation of our previous RVS Utility Billing Program, showcasing a wide array of improvements along with an intuitive Windows interface, thus establishing RVS Mosaics as the most advanced and user-friendly utility software in the market. Users can effortlessly log a reading and receive a prompt for the next reading with a single key press while inputting meter information. Another key also allows for the easy posting of complete payments when handling receipts. The system's features allow for the seamless transfer of location information from one account to a new customer, which helps eliminate repetitive data entry. Accessing customer information is both fast and straightforward, whether by entering an account number or typing a few letters of the last name. Users can efficiently sort accounts in various ways, including alphabetically, by account number, or by reading sequence. Additionally, customer data can be viewed or edited from a single screen, and guided wizards help users with tasks like finalizing accounts, changing meters, and correcting billing issues. This version not only enhances the overall utility billing process but also significantly improves operational efficiency and user experience, making it a vital tool for utility management. The integration of modern features ensures that users can navigate the system with ease and confidence.

Our specialized Water and Sewer Utility Billing system is designed to help municipalities effectively manage account information, usage metrics, and billing records for their water and sewer services. Fully integrated with our Assessing and Tax Collection systems, this Utility Billing solution allows for quick and easy access to water and sewer data for local government users. We invite you to explore the diverse features and benefits we provide, and feel free to reach out to schedule a demonstration. Operating as a multi-user, client/server Windows application, it is built on the Microsoft SQL Server/SQL Express database framework, ensuring high-level integrated security and customizable access permissions for various users. Users can easily retrieve information by searching using map and lot numbers, owner names, addresses, or meter/account numbers. The system boasts an intuitive tabbed interface that facilitates rapid information retrieval and includes user-friendly point-and-click editing with attribute dropdown menus. In addition, it has capabilities for tax calculation, generating commitment reports, and printing tax bills, which are essential for efficient municipal operations. With its comprehensive functionalities, the system is not just a tool but a crucial resource for municipalities aiming to optimize their water and sewer billing procedures, ultimately enhancing customer service and operational efficiency. Overall, our utility billing system empowers municipalities to meet their financial management needs effectively.

E-Link has developed an intuitive platform for the collection of dynamic data and delta updates across multiple regions, which supports the implementation of various applications leveraging this data-driven framework. This system streamlines the real-time oversight of power distribution through automation, guaranteeing that users experience consistent and high-quality electricity supply. We possess the knowledge and skills to create, develop, and deploy SCADA-DMS systems customized for both substation and distribution automation, significantly improving the management of power delivery. In addition, we provide advanced smart metering solutions that enable consumers to track their electricity consumption while also identifying fraudulent activities and preventing outages. The establishment of bidirectional, real-time communication between energy meters and utility infrastructures is crucial for promoting smart grid functionalities that augment the overall intelligence of the power grid. Our Street Lighting Solution further enhances this by permitting the remote oversight and regulation of street lighting, which utilizes internet connectivity for seamless data transmission to a cloud application. This cutting-edge method not only boosts operational effectiveness but also plays a vital role in optimizing resource management within urban areas. Moreover, our commitment to innovation ensures that we continuously seek new ways to integrate technology into energy management for a more sustainable future.

UBSplus® Utility Billing Software was created with the Utility Industry in mind, aiming to optimize tasks related to customer service, billing, and payment collection. Since it was launched in 1984, UBSplus® has undergone regular updates to adapt to the changing billing needs for services such as water, sewer, electricity, gas, and waste management. The software processes payments, adjustments, and various charges in real-time, allowing for immediate updates to customer accounts. One notable feature is the “Print Cash Receipts” function, which supports cash register-style payment entries, making it ideal for both front window and drive-through payment scenarios. This feature not only automatically calculates changes but also prints receipts using a specific printer for convenience. Moreover, a practical “Find” function enables users to search for customer accounts through multiple identifiers, including account number, last name, first name, phone number, social security number, or zip code. For even faster operations, the inclusion of barcoded account numbers on customer bills allows users to streamline payment entries with our Auto Sensing Barcode Scanner, enhancing the overall billing workflow. This all-encompassing approach ensures that every facet of utility billing is managed proficiently, thereby significantly boosting customer satisfaction and operational efficiency. As a result, UBSplus® continues to be a vital tool for utility providers looking to improve their service delivery.

The entire billing process for both metered and non-metered services is efficiently handled through integrated service orders. FundView Utility Billing provides a comprehensive set of tools to facilitate the management of new connections, meter modifications, disconnections, billings, and payment processing. Additionally, it features date-driven rate tables, prorated charges based on specific date ranges, and options for both metered and non-metered services. Available as a web-based solution, FundView Utility Billing effectively oversees all billing facets, including various metered and unmetered services, consolidated billing accounts, and integrated service orders. Furthermore, users can also efficiently handle deposits, fees, penalties, online payment transactions, and the distribution of bills, ensuring a streamlined experience for all stakeholders.

Presenting a thorough customer information system designed to streamline the management of utility billing, accounts receivable, and meter oversight. This cutting-edge software improves the billing process by making customer onboarding more efficient, allowing for straightforward meter reading entry or integration, and facilitating the editing and printing of invoices. It greatly enhances the management of customer receivables and payment monitoring, providing crucial insights for cash flow forecasting, overdue account management, and the generation of financial reports. Furthermore, the system adeptly manages meter inventory and logs important meter details, including individual meter information and comprehensive meter test records, while also archiving historical data for future reference. The application integrates effortlessly with customer service orders within your customer information system (CIS), which simplifies service dispatch, fosters interdepartmental collaboration, and enhances customer relationship management through real-time access to service order information. By centralizing management functions, this solution significantly improves the oversight of customer service delivery and facility maintenance. Ultimately, these advancements lead to enhanced operational efficiency and increased customer satisfaction, ensuring that all facets of utility management are thoroughly and effectively addressed. This innovative approach positions organizations to better meet the evolving needs of their customers while optimizing resource allocation.

CUBIC®, the Comprehensive Utility Billing and Control System, was developed to deliver an efficient billing solution alongside a Customer Information System (CIS) specifically tailored for utility management. This system encompasses extensive customer data, billing operations, and cash receipting capabilities, in addition to providing comprehensive usage and payment history alongside various reporting options. Key features include advanced search options for account inquiries, real-time updates, electronic input functionalities, and seamless receipting interfaces. The reporting tools yield in-depth statistics concerning customer demographics, services provided, and route management. CUBIC® excels in receipt processing, accommodating both conventional methods and high-speed scanning technologies. All functionalities, including bill and payment history, usage data, deposit details, service specifics, and consumption graphs for each service, are accessible online. Furthermore, the system integrates accounting management, ensuring all financial aspects are handled efficiently. Thanks to CUBIC®, generating reports in accordance with NARUC standards is a straightforward process.

Manage every aspect of your utility services using Tyler's comprehensive billing and account management solution. This innovative platform enhances operations by streamlining processes such as service connections, disconnections, work orders, invoicing, and customer notifications, allowing both municipal and independent utilities to automate their workflows, increase efficiency, and improve collection rates. Its seamless integration with Tyler’s financial management systems simplifies tasks, reduces data entry errors, and boosts overall productivity. Tailored for user convenience, Munis offers the critical services that citizens expect, the functionality that utilities require, and the cutting-edge technology needed for growth in mid-sized to large organizations. Furthermore, this all-inclusive strategy ensures that utilities remain responsive to changing needs while consistently delivering high-quality service. By leveraging such technology, utilities can not only enhance their operational capabilities but also foster better relationships with their customers.

Our cutting-edge utility billing solution is built upon three decades of insights gathered from our customers and delivers an all-encompassing billing service that caters to utilities of any size. Hosted on a cloud platform, our system alleviates worries related to desktop compatibility, server maintenance, or local data storage. Its web-based nature allows access from nearly any location, whether you are at the office, on the go, or relaxing at home. You can easily access the system via any device that has a web browser and internet connection. The platform supports effortless integration of readings from various drive-by or fixed-based reading technologies. It is designed to embrace the newest advancements from top meter manufacturers. Furthermore, the built-in paperless billing feature allows customers to log into their individual online portals to view their bills, update contact information, and make electronic payments. Payments are processed automatically in real time, ensuring that changes are reflected in customers' accounts immediately, thereby enhancing both convenience and efficiency. This innovative system not only improves the overall user experience but also optimizes utility management for providers, making it a valuable asset in the industry. Moreover, our commitment to ongoing improvements means that we will continually adapt to meet the evolving needs of our clients.

Down To Earth provides a wide-ranging selection of software solutions specifically designed for small to medium-sized businesses. Our goal is to offer an all-encompassing solution that addresses the unique needs of the accounting, distribution, and light manufacturing industries. By streamlining both financial and operational tasks, our applications greatly improve efficiency. In simple terms, Down To Earth equips companies with the vital insights required to succeed in today's competitive environment. Additionally, our software is designed to be compatible with multiple system platforms, enabling you to take advantage of cutting-edge technology while protecting your hardware investments against future system upgrades. This flexibility stands out as a significant advantage amidst the fast-paced changes in technology. Furthermore, our dedicated customer support team offers a wide range of training and assistance services tailored to fit your timeline and financial parameters. We ultimately strive to empower your workforce with the tools necessary to fully utilize Down To Earth software, thereby ensuring your business stays ahead in a constantly changing market. Our commitment to innovation and customer satisfaction drives us to continuously enhance our offerings.

For more than 34 years, Banyon Data has been delivering exceptional products and services tailored specifically for municipalities and various public non-profit organizations. Our widely-used, comprehensive software caters to a diverse range of public and non-profit entities, including cities, towns, villages, water and sewer districts, electric utilities, and cooperatives. We also serve tribal councils, utility boards, natural gas providers, and public libraries. The Banyon Data Utility Billing Software supports various services, such as water, stormwater, electricity, gas, and refuse collection, including recycling and submeter management. Users can create intricate customer accounts with customizable services and rates, enjoy features like email billing and online payment options, access complete billing history, modify bills, and track adjustments. Additionally, it supports popular meter interfaces like AMR and AMI, facilitates direct ACH payments, and offers a multitude of reporting options. For those seeking a reliable yet economical solution, we provide the original, highly-rated full-featured software known as UBLite, designed to meet the unique needs of our clients. This commitment to quality and innovation ensures that our software remains a trusted choice for public entities across the board.

AQ2’s AQURIT™ solution enables utility companies to handle customer bills and checks in large volumes with efficiency, ensuring fast and accurate processing that allows them to concentrate on providing exceptional service to their customers. This cutting-edge technology proves beneficial for cooperatives, municipalities, and rural utilities, as it automates tasks that previously required manual data entry. By utilizing image scanning for checks and remittance coupons, the system removes the labor-intensive process of manually inputting monthly payment details. Our software adeptly processes each scan, accurately extracting essential information whether checks arrive individually, with coupons, or alongside comprehensive documents. After gathering the data, it reconciles debits and credits, organizes the information into a transaction ready for posting, and integrates smoothly with any accounting system currently in operation. With AQ2’s AQURIT™ solution, organizations can digitally capture more customer information while retaining their current workforce levels, thus improving service delivery to a larger segment of the community without compromising profitability. Consequently, this innovation fosters enhanced operational efficiency that ultimately benefits both the utility and its clientele, leading to a more streamlined experience for all parties involved. Additionally, by reducing manual workload, utilities can redirect their resources toward other critical areas needing attention.

Ensure the uninterrupted functioning of your local government's utility services with Edmunds Utility Billing Software. This all-encompassing solution is designed to serve both residential and commercial sectors, facilitating effective management, billing, and reporting of utility services through a single, cohesive module. Tailored to handle both metered and standard billing, our software boasts a comprehensive suite of tools that integrate smoothly, enhancing the experience for service providers and customers alike. It provides flexible integration options with meter reading devices, cash collection systems, and a variety of other modules from Edmunds. Users have the ability to access and analyze crucial data that is aggregated from multiple sources, such as your meter software, parcel information, the complete Edmunds financial software suite, inventory management, work orders, and beyond. By optimizing these operations, the software not only supports effective service delivery but also significantly boosts overall operational efficiency. Moreover, the enhanced reporting features enable decision-makers to gain valuable insights that drive continuous improvement and strategic planning for community services.

The IMS Utility Billing system is recognized as a highly versatile and all-encompassing billing solution that caters to the needs of both public and private utility providers. Its design prioritizes user experience, effectively accommodating smaller clients with a few hundred accounts while also providing the strength necessary for larger organizations managing thousands of accounts. The system's ability to manage customer information is virtually boundless, which contributes to its popularity among various utility companies. It can handle a wide array of metered services such as water, sewer, electricity, and gas, along with additional charges like pest control fees, late payment penalties, and assessments. Standard billing forms are included, featuring both laser bill cards and letter statements, and there is an option to create customized bill formats for an additional fee. A new module has been added that enhances its capabilities by allowing the printing of POSTNET Bar Codes on letter laser statements, which notably cuts down on costs for large mail distributions. Moreover, the IMS Utility Billing system integrates effortlessly with many handheld meter readers, facilitating quick and effective data entry for meter readings. Overall, this system merges flexibility and efficiency, making it an exceptional option for diverse utility billing requirements, while also ensuring that it can adapt to the evolving needs of its users over time.

Municipal governments and dedicated utility districts that handle billing for services like water, sewage, and waste management recognize the importance of providing accurate and timely service. The continuous billing process for these utilities is ideally suited to the automation features provided by Black Mountain’s Utility Billing Software. Integration is a key component of many Black Mountain offerings, ensuring that both our Utility Billing and Cash Receipting systems function cohesively to streamline the operations of your utility department. By adding extra modules such as automated bank drafting and online payment solutions, you can significantly enhance your operational productivity while improving customer service standards. Additionally, the Cash Receipting module consolidates payment collections and synchronizes them automatically with the General Ledger, along with other applications including Utility Billing, Business Licensing, and Accounts Receivable. This integration creates a more effective processing framework, marked by increased automation and superior overall performance. Moreover, embracing these advanced tools can dramatically reshape the functionality of your utility department, empowering you to address your customers' needs with greater efficiency and responsiveness. The result is a more organized and customer-focused service experience that can foster better community relations.

An advanced and durable SQL Database Management System tailored to manage a vast number of accounts with efficiency. Built upon Microsoft's innovative web technology, Blazor, which leverages web assembly, this system guarantees compatibility across modern web browsers and operating systems such as Windows and Mac. It can operate autonomously without requiring internet access or be utilized as a Software as a Service (SaaS) solution hosted within a secure data center. Additionally, it is designed to function on various mobile devices that have internet connectivity, making it particularly beneficial during emergencies that may impede access to utility offices or for field personnel, such as meter readers, who can record readings directly into the database. Users have the option to continue using their existing billing cards/documents from EasyBill 32, take advantage of the emailing feature for bills and notifications, or decide to employ both methods as per their needs. The system also accommodates direct debit and online bill payment options, while providing interfaces that are harmonious with all Radio-Read systems. This level of adaptability guarantees a smooth experience for customers, no matter what their operational requirements or preferences may be. Moreover, the system's robust architecture ensures scalability, allowing it to grow alongside expanding user demands.

Util360 is a company focused on providing innovative utility billing and customer engagement solutions specifically designed for the public sector. Their services are aimed at streamlining operational processes through efficient ERP integration, ensuring compliance, and ultimately enhancing productivity, sustainability, and excellence in utility management. Key Features of Util360 Include: Utility Billing Solutions: Util360 offers straightforward and efficient billing solutions that simplify the invoicing and payment processes for utility companies. Customer Self-Service: They improve community interaction and satisfaction by providing customers with instant access to their utility information. Meter Data Management: Util360 ensures precision in the monitoring and billing of utilities through their comprehensive meter data management services. ERP Solutions: They deliver comprehensive ERP systems that support integrated and productive utility operations. BI Analytics: Util360 leverages data-driven analytics tools to enable utility providers to make well-informed decisions. Furthermore, their dedication to continuous innovation ensures that their clients stay ahead of trends and developments in the industry, thereby maximizing their operational effectiveness. This relentless pursuit of progress positions Util360 as a leader in the utility management sector.

ABS Utility Billing simplifies the transition from field meter readings directly to billing, encompassing email statements, online payments, and immediate financial reports. By requiring data entry only once, the system ensures that information flows effortlessly and accurately throughout, enhancing efficiency. This all-in-one software suite provides staff with a clear and uniform operational framework, making daily activities feel natural and fluid. Eliminate the hassle of juggling various software from different providers by opting for ABS Utility Billing, which is tailored to meet the needs of your entire organization. It supports everyone from field workers to board members, supplying them with the crucial information necessary for optimal performance. Furthermore, its accessibility across all devices—including PCs, Macs, tablets, and smartphones—utilizes advanced technology to meet changing needs and customer expectations, keeping your operations agile and effective. With this powerful platform, you can boost productivity while elevating service quality across all sectors of your organization, ultimately leading to a more streamlined workflow.

For thirty years, VertexOne has been at the forefront of assisting utilities and energy companies across North America in their digital transformation journeys, while also optimizing their operational processes. Our comprehensive suite of solutions addresses the entire meter-to-cash cycle, significantly improving experiences for both customers and employees alike. Whether your goals involve implementing effective customer engagement techniques, modernizing your billing and customer information systems, or leveraging automation and data analytics, VertexOne stands ready as your trusted partner. Our offerings are adaptable, capable of operating within a complete meter-to-cash ecosystem or as standalone solutions that integrate seamlessly with your current technology setup. In the competitive landscape of IT service providers, extensive experience is crucial. VertexOne boasts a diverse array of utility technology solutions, making it the perfect fit for utility and service organizations of any size. Throughout the years, we've unwaveringly supported utilities and energy providers in efficiently serving their communities, which underscores our dedication to excellence within the sector. As we forge ahead with our innovations, our unwavering commitment remains to provide outstanding value and service to our clients, fostering long-lasting partnerships built on trust and success.

The Prepago prepay energy system prioritizes outstanding service, starting with our dedication to your satisfaction. Our all-encompassing prepay solution covers everything from the initial idea to complete implementation, guaranteeing a dependable system designed not only for your requirements but also for your customers. Founded in 2012, Prepago utilizes cutting-edge software that fosters direct and impactful interactions between metering networks and consumers. We understand the difficulties that energy companies encounter as they adjust to changing regulatory landscapes while aiming to fulfill customer expectations. Our in-depth knowledge of metering standards and regulatory frameworks in both Europe and the United States empowers us to assist in navigating these challenges effectively. We provide a fully managed service that guarantees adherence to all Data Protection legal requirements. In addition, Prepago offers two specialized software products tailored specifically for Network and District Heating Systems as well as the Utility Supply sectors. By doing this, we strive to provide energy companies with the tools necessary to achieve their operational objectives both effectively and efficiently, ensuring they remain competitive in a rapidly changing market. Ultimately, our goal is to enhance the overall user experience for consumers while supporting energy providers in their mission.

EDIFICE provides a comprehensive range of utility billing software solutions specifically designed for utility organizations and departments, covering services such as water, sewer, fire protection, stormwater, electric, and refuse and recycling billing, in addition to job billing and different metered and non-metered options. Emphasizing user-friendliness, the software enables your team to effectively meet customer demands. EDIFICE adopts an all-encompassing approach to utility billing and customer relationship management, addressing everything from billing operations to service management, mobile work orders, and robust financial tools. The EDIFICE Mobile Work Orders feature integrates effortlessly with the Service Management module, promoting an efficient workflow that links field activities with back-office operations, such as Service Billing/Jobbing and Inventory management. Created by Northern Data Systems, the EDIFICE utility billing platform is built as a cohesive yet adaptable system, allowing users to modify it according to their distinct operational needs while ensuring a high degree of integration. Furthermore, the software's modular design supports easy scalability and customization, making it an excellent option for diverse utility management requirements, and providing organizations with the flexibility to enhance their service offerings as needed.

MaxBill acts as a driving force for operational change, enabling organizations to achieve hyperautomation, which empowers them to market, develop, and profit from their existing services effectively. Our advanced BSS solution caters to the needs of both small and medium-sized businesses as well as large enterprises. It provides a robust foundation for a digital ecosystem that is intelligent, customer-focused, compliant, data-driven, and partner-oriented. This solution has been successfully deployed to foster the growth of telecommunications, utilities, gaming, and energy service providers, especially in fiercely competitive and evolving markets. By seamlessly integrating service connections with comprehensive cash-to-meter functionality, which encompasses billing, metering, and payment processes, you can take full command of your commercial operations. Leverage market trends and expand your business capabilities with MaxBill's technology-driven automated billing and revenue management platform, which is designed to enhance operational efficiency and drive profitability. With MaxBill, organizations can navigate the complexities of digital transformation with confidence.

BlueOceanUtility utilizes the premier SAP Business One technology, which is recognized as a benchmark in the industry. This software empowers you to develop an advanced and budget-friendly billing system tailored to your operations. It is specifically crafted for small to medium-sized utility companies, ensuring that all your requirements are met through a unified database. The capabilities it offers are typically reserved for the largest utilities, providing features that enhance operational efficiency. Designed for ease of use, it is packaged in a way that allows you to deliver exceptional service and value to your customers. Furthermore, it can be tailored to meet your individual specifications while maintaining all data within a single comprehensive database. With intuitive Dashboard Reporting, you have immediate access to crucial insights, enabling consistency across everything from financial summaries to detailed billing analysis. Additionally, it seamlessly interfaces with ITRON®, Meter Reading Handheld Devices, and outsourced A/R Collection Services, ensuring that all utility data is captured effectively. This comprehensive approach not only streamlines your operations but also gives consumers valuable information to help them manage their energy usage more effectively. Ultimately, BlueOceanUtility's solution equips you with the tools needed to thrive in a competitive market.

Stop spending unnecessarily on costly billing software! MuniBilling presents an outstanding alternative that streamlines your billing procedures and boosts overall efficiency. As a cloud-based utility billing solution, it comes equipped with a robust CIS toolkit, allowing customers to conveniently enroll, pay, and check their sewer bills from any device. This adaptable web-based billing platform is perfect for managing any type of service or fee, accommodating unlimited rates and tiers with ease. Additionally, MuniBilling offers flawless integration with automated meter reading systems, a variety of accounting software, GIS applications, and other third-party tools, making it a prime choice for businesses seeking to enhance their billing processes. By opting for MuniBilling, you can cut down on expenses while delivering outstanding service to your customers, ultimately improving customer satisfaction and loyalty. With such a comprehensive solution at your disposal, the benefits are clear and compelling.

bsmart ORMS operates as a cloud-based solution for Utility Operations and Revenue Management, available commercially as a packaged offering. This all-encompassing platform leverages cloud technology and mobility to equip utility professionals with a system that merges various functions such as operations, automated spot billing, payment collection, revenue management, consumer engagement, smart metering, command control, alongside mobile monitoring and analytical capabilities, all aimed at boosting efficiency and enhancing customer satisfaction. Drawing on extensive experience within the utility sector, this sophisticated mobile-first platform integrates best practices and insights gathered from two decades of overseeing large-scale billing and customer information system (CIS) projects. Not only is the software modular, but it also offers a high degree of customization, configurability, scalability, and reliability. Additionally, the system provides bespoke solutions tailored to each customer's needs, ensuring distinct advantages that align with defined key performance indicators (KPIs). With a strong emphasis on innovation and ease of use, bsmart ORMS emerges as a top contender for utilities aiming to upgrade their operational capabilities while fostering a better user experience. This commitment to continuous improvement and adaptability positions bsmart ORMS as an essential tool for modern utility management.

GridX leverages smart meter interval data to support complex billing and rate structures like time-of-use and real-time pricing models. Its flexible architecture enables easy integration of new components while removing outdated ones, allowing for the exploration of new business opportunities and compliance with regulatory requirements. The GridX Enterprise Rate Platform simplifies the implementation process, significantly speeding up the introduction of new rates, products, and services. By optimizing the meter-to-cash cycle with superior rate, billing, and cost analytics, GridX transforms customer engagement. Our enterprise solution equips customer service representatives and key account managers with prompt access to analyses related to rates, costs, and savings, empowering them to provide accurate information to customers considering clean energy options. Moreover, we enable utilities to offer personalized, meaningful, and actionable insights regarding energy usage and savings in real time through multiple communication channels, thereby enhancing the overall customer experience. This forward-thinking strategy not only helps utilities enhance their service offerings but also strengthens customer relationships by focusing on their energy efficiency objectives while ensuring they receive timely and relevant information. By placing an emphasis on customer satisfaction, GridX ultimately contributes to a more sustainable energy future.

SB Express is a leading financial platform favored by small local governments in need of a simple, out-of-the-box accounting solution. With a track record of over three decades in government applications, this platform effectively combines fund accounting, payroll, and billing into one cohesive system. It provides agencies with an up-to-date finance, payroll, and utility billing framework that leverages the latest technology. The Payroll Control screen features a newly refreshed design that is user-friendly for those accustomed to Springbrook Express, facilitating quick access to essential employee details as required. Likewise, the Chart of Accounts screen enables users to easily access real-time financial data, and its customizable columns along with advanced search and filtering capabilities significantly improve functionality, allowing for efficient search and download of information. These powerful features ensure that SB Express not only streamlines financial processes but also enhances the accuracy and confidence with which local governments manage their fiscal responsibilities. Ultimately, this platform represents a reliable solution for small localities aiming to optimize their financial management systems.

Automated billing and contract management are crucial for safeguarding revenue while boosting customer satisfaction and self-service capabilities. AMCS provides a thorough solution tailored to handle the intricate challenges of the dynamic utilities industry. The system seamlessly incorporates automated meter readings, ensuring that billing is customized to meet each customer's specific contract requirements; invoices can either be generated electronically or sent to a reliable print service for distribution. Customers benefit from a variety of payment options, such as autopay, online payments, or conventional mail methods. Furthermore, a personalized customer portal empowers users to view statements, execute online payments, and make service requests effortlessly. By transitioning invoicing and payment processing to a digital format, AMCS’ billing and contract management system not only enhances operational workflows but also reduces the risks of errors commonly linked to manual data entry, ultimately increasing your team's overall efficiency. This comprehensive strategy not only promotes operational excellence but also cultivates a deeper connection with customers by offering improved service alternatives. Such advancements are vital in today's competitive market, ensuring that utility providers remain responsive to their customers’ evolving needs.

Contemporary cloud software is designed to meet the specific financial needs of local government entities. By moving away from legacy systems to more flexible platforms, finance teams are optimizing tasks such as utility billing and overseeing their chart of accounts. This transition allows for effective monitoring of budgetary allocations versus actual expenditures, as well as the tracking of payment processes, which ultimately leads to significant time savings each week through intuitive interfaces that quickly present vital information. Remove the guesswork from daily functions; with just a few clicks, you can clearly see task responsibilities, resource distributions, and related expenses. As staff input materials for various projects and work orders, OpenGov automatically refreshes your inventory records and notifies you when stock is depleting. Additionally, this software allows your team to access critical applications from virtually anywhere, leveraging its flexibility to accommodate both centralized and remote work environments, thereby promoting smooth collaboration no matter where employees are located. This capability not only boosts overall productivity but also contributes to a more streamlined workflow across your organization, ensuring that everyone is working efficiently towards common goals. Harnessing technology in this way can ultimately lead to better decision-making and resource management.

Is your current service provider compliant with SOC 1 certification? If not, consider contacting Dallas Data Systems, Inc., as we can assist you in navigating the intricate process of SOC 1 compliance. A SOC 1 Report, which stands for Service Organization Controls Report, assesses the controls in a service organization that impact the internal control systems of user entities, particularly concerning financial reporting. This report has replaced the previous SAS70 standard and encompasses both Type I and Type II reports, now regulated by the SSAE 16 framework. Our Accounts Payable program is designed with user-friendliness in mind and guarantees strict monitoring of payments and current liabilities. By seamlessly integrating this adaptable software with your General Ledger, Requisitions, and Purchase Orders, you can accomplish thorough encumbrance accounting. Developed for optimal efficiency and supervision, our Accounts Payable solution simplifies workflows and minimizes the necessity for excessive journal entries, which ultimately conserves your valuable time and resources. As a result, your approach to managing financial transactions becomes not just more organized, but also significantly more efficient in the long run. This improved system can enhance overall financial clarity for your organization.

UMAX provides a modern range of customizable solutions designed for Customer Information Systems (CIS), Customer Relationship Management (CRM), and Asset and Field Services Management, specifically aimed at utility companies and built on the powerful Microsoft Dynamics 365 framework. Our solutions streamline daily operations by incorporating automation and tailored workflows, supported by actionable analytics and insightful data. By adopting automated processes, simplifying user engagement, and offering customer self-service functionalities, organizations can not only boost efficiency but also significantly cut service expenditures. Additionally, our comprehensive omni-channel capabilities offer organizations a deeper understanding of customer behavior, allowing for proactive customer satisfaction management. With our flexible, highly configurable modular platform that seamlessly integrates with external systems, businesses can enhance their operational efficiency. Furthermore, by tapping into the advanced features of the Microsoft platform, organizations can unlock the full value of their utility data, enabling them to excel in a competitive market while simultaneously improving the overall customer experience. Ultimately, our commitment to innovation ensures that utility companies are well-equipped to navigate the challenges of the future.

Seamlessly and accurately import your building, account, vendor, and rate details into Energy Watchdog, which also supports the inclusion of both historical utility bills and current monthly bills. You can align your existing files with bill tracking templates and establish import profiles for future use. The user-friendly tree navigation within Energy Watchdog allows for quick and easy retrieval of account, meter, building, and billing information. You can monitor a wide array of information for both energy and non-energy utility expenses, keeping tabs on straightforward usage and costs as well as more intricate data. With an extensive library of templates available, you can select the bill entry format that aligns best with your invoices. Take advantage of powerful downloadable graphical dashboards to effectively analyze and visualize your utility consumption and expenditure data. Identify and resolve costly discrepancies in utility bills and meters, detect energy waste, and reveal potential savings by conducting audits on bills individually or collectively. Furthermore, you can fine-tune the sensitivity for each audit check and retain audits for real-time processing as bills are entered or during batch audits, guaranteeing comprehensive management of your utility costs. This thorough approach not only enhances your oversight of utility expenses but also fosters ongoing improvements in your utility management strategies, ensuring that you remain informed and proactive in your energy consumption practices.

Cogsdale Customer Service Management (CSM) enables organizations to seamlessly integrate superior customer relationship management (CRM) with their daily operational requirements. Tailored specifically for the complex billing needs of municipalities and utility providers, Cogsdale CSM boosts operational productivity, lowers costs, and guarantees exceptional service delivery to customers. This all-encompassing platform allows users to oversee service orders, retrieve information on current connections and payment records, and set up payment arrangements. Moreover, Cogsdale offers an advanced customer information system equipped with modules for financial oversight, utility billing, distribution, customer relations, work management, project oversight, and procurement. The system is further enhanced by features such as interactive voice response, document management solutions, payment kiosks, and online credit verification capabilities. Since its establishment in 1997, Cogsdale has focused on providing strong and integrated information solutions customized to meet client needs. This commitment to continual improvement allows businesses to remain agile and succeed in a dynamic landscape, ensuring they can meet customer expectations effectively.

Quikwater is a cloud-based utility billing software tailored for small to medium-sized municipal entities, created by TAK Technology. This innovative tool simplifies the management of water and sewer fees, while providing a centralized platform for municipalities to keep track of resident records. Key features include visual bar graphs, real-time billing calculations, transaction reversal capabilities, customizable billing templates, stop notice issuance, mailing functionalities, and various other enhancements to improve usability. With its intuitive interface, Quikwater optimizes the billing workflow, allowing municipal staff to manage utility charges with greater efficiency and ease. Ultimately, Quikwater not only saves time but also improves accuracy in billing for local government services.

AcuCloud is a cloud-centric platform dedicated to facility metering, offering users the ability to access information from Accuenergy and numerous other power meters. Equipped with state-of-the-art features aimed at optimizing energy data management, it allows for quick retrieval of metering information and provides tools for the analysis, importation, and exportation of data across various systems. Designed for flawless integration with Accuenergy’s web-enabled devices and the AcuLink 810 gateway for both serial connections and third-party devices, it serves as a holistic solution for the visualization, sharing, and analysis of energy data. AcuCloud Meter Point plans give organizations a diverse range of flexible options, allowing users to choose any combination of plans tailored to their unique installation requirements, with each plan accommodating an unlimited number of metering points for effortless project expansion. Furthermore, this advanced cloud-based software significantly enhances the insights derived from the metered data, positioning it as a crucial asset for effective energy management. By utilizing this platform, organizations gain the ability to conduct in-depth analyses that lead to improved operational efficiency and enable them to make well-informed decisions about their energy usage. Ultimately, AcuCloud not only streamlines data management but also empowers organizations to take proactive steps towards sustainable energy practices.

The Pear.ai Platform simplifies the daily challenges associated with managing various services, including energy, water, electricity, gas, sewer, and fuel billing for organizations. This innovative technology suite is designed specifically for utility management, facilitating a digital overhaul of utility operations within your organization. Without a modern utility data platform, it can be quite difficult to answer basic questions about your organization's utility usage and costs. The Pear.ai Platform effectively integrates and organizes all utility information from your organization, ensuring easy access to accurate data from any location, account, or meter, all without requiring manual data entry. Once your data is uploaded to the platform, you will find that locating bills becomes a thing of the past, as all relevant utility information will be instantly available when needed. Managing reporting, auditing, and payments for organizations with complex utility profiles can be overwhelming, often leading to missed opportunities for valuable insights. This platform not only boosts operational efficiency but also equips organizations with the necessary tools to make well-informed decisions based on thorough and precise utility data. By adopting this advanced solution, organizations can greatly enhance their operational capabilities and refine their strategic planning efforts, ultimately leading to more sustainable practices.

Creative Technologies presents the El Dorado Utility Billing Software, a comprehensive and adaptable tool that features a detailed billing system alongside service order ticketing functions. Available in four unique editions—Graduate, Professional, Executive, and Enterprise—the software offers a broad range of capabilities, including automated billing calculations, efficient voice generation, customizable settings, thorough reporting, a centralized data repository, effective service order management, and a built-in meter reading interface. Each edition is tailored to meet specific requirements, allowing utilities to choose the best fit for their operational needs. By providing these varied functions, El Dorado seeks to improve the overall effectiveness of utility management while simplifying the billing process for users. Moreover, the software's adaptability ensures that it can grow with the evolving demands of utility providers.

The foundation of your utility's success lies in the satisfaction of your customers. Their happiness dictates how well your business performs. With the advancements in modern technology, employees can enhance customer experiences and ensure that service remains uniform across all interactions. The NorthStar Customer Information System (CIS) is designed to assist utilities in overseeing millions of customer accounts and processing utility bills on a monthly basis. This comprehensive system facilitates every aspect of customer engagement, from establishing new accounts to analyzing credit histories. NorthStar CIS stands out as a dependable, highly adaptable suite of applications that meets the diverse needs of utilities. Furthermore, its configurability allows utilities to tailor the system to better serve their unique customer base.

UMS2000, created by Computer Network, is an all-encompassing utility management software tailored for Windows, delivering intricate line/tap and meter information. Its customizable task menu paired with user-friendly drill-down navigation simplifies data entry and improves user engagement with various projects and tasks on a daily, weekly, or monthly basis. This powerful system encompasses features like integrated work management, electronic billing, inventory oversight, mobile service orders, an exceptional audit trail, rate analysis, CASS certification, a GIS interface, customizable rate codes, and the capability to support an unlimited number of billing cycles, among numerous other functions. Furthermore, UMS2000 is designed to evolve alongside the changing demands of utility management, ensuring that users experience both efficiency and accuracy in a variety of operational settings. The continuous updates and enhancements make it a reliable choice for utility professionals seeking to optimize their management processes.

In the current mobile-centric environment, it is vital to offer improved solutions for retail customers, who have grown to expect superior service quality. PowerManager® is a comprehensive software platform that equips users with the ability to oversee various functions, including payroll processing, inventory oversight, billing, accounts receivable, general ledger management, accounts payable, budget forecasting, and many more features. The impressive EasyClerk® acts as a significant time-saving tool by streamlining the billing process for water, sewer, waste management, and contracted services, enabling users to complete a week's worth of billing activities in just one day. This software not only tailors billing statements, courtesy notifications, and meter sheets but also organizes bill printing either in route book order or according to different criteria such as alphabetical order, zip codes, mailing pull codes, or carrier routes. Furthermore, the Service Order feature adeptly manages and tracks service requests electronically, ultimately enhancing efficiency and boosting customer satisfaction as fewer tasks slip through the cracks. As businesses seek to thrive in a fast-paced and precise landscape, integrating such powerful tools can greatly improve the customer experience while optimizing operational workflows. Overall, investing in advanced software solutions can be a game-changer in meeting the evolving demands of today’s customers.

As a manager of meter equipment, implementing our state-of-the-art utility metering software will guarantee that your operations and client relationships start off on the right foot. You won’t require any specific industry expertise to adeptly use this product. Designed for organizations of varying sizes, Wheatley Sapphire delivers outstanding results consistently. We have made the intricate aspects easier to handle, allowing you to concentrate on what genuinely matters in your work. The software is tailored to assist you with industrial tasks while prioritizing user experience and business requirements, resulting in a product that is both intuitive and visually attractive! Crafted with input from industry experts, it skillfully merges functionality with an appealing design. We encourage you to contact us to explore potential solutions, arrange a demonstration, or ask about pricing details. The platform efficiently processes all DTN and RGMA data flows for dual fuel meter operators, enhancing operational efficiency. Moreover, the user dashboard offers clear insights into volumes and statuses, greatly aiding in effective management of tasks. With seamless access to work requests and flow data, whether summarized or detailed, you can optimize your operations with ease. This holistic approach guarantees that your metering processes are not only efficient but also flexible enough to adapt to future requirements, ensuring long-term success in your operations.

inHANCE provides a premier software suite specifically crafted for water and sewer utilities, featuring customizable components suited to the needs of each utility. Our range of user-friendly products includes everything from a foundational billing system to Mobile Workforce Management solutions, as well as a web portal that enables customers to view and pay their bills, update their account information, and receive important communications from your office. Being part of the Harris Utilities ecosystem not only grants you access to a variety of complementary products at reduced prices, but also ensures that you will continually receive support through our distinctive "Software for Life" policy, which emphasizes our commitment to long-term client service. In addition, our solutions are designed to adapt as your utility evolves, allowing for seamless upgrades and enhancements over time.

You encounter numerous decisions that significantly shape the allocation of resources for the effective management of your utility. The consequences of relying on outdated or inaccurate information can adversely impact your decision-making processes. Our Financial Management System (FMS) is tailored specifically for utilities, offering workflows that are designed with our industry needs in mind. The functionalities provided to your accounting team establish FMS as an indispensable tool for aligning financials with regulatory requirements effectively. This system is engineered to handle data processing, accurately categorize information, and generate essential reports for all stakeholders involved. Utilizing this advanced technology not only enhances your decision-making capabilities but also boosts overall operational efficiency and productivity within your organization. With FMS, you can ensure that your utility remains competitive and responsive to ever-changing demands.