What is Cayenta?
Cayenta offers an extensive array of enterprise software solutions tailored specifically for utilities and municipal organizations, encompassing systems for Customer Information (CIS), Financial Management (FMS), Work Management (WMS), and Human Capital Management (HCM). The highly regarded Cayenta CIS excels as a multifunctional customer relationship management and utility billing system, adept at handling both metered and non-metered services such as electricity, gas, water, wastewater, and solid waste. Moreover, it features integrated Customer Preference Management (CPM), allowing users to choose their preferred communication methods, along with the SilverBlaze customer engagement platform which streamlines self-service account management. On the financial front, the FMS is equipped with seamlessly integrated modules that address a wide range of accounting needs, including General Ledger, Accounts Payable and Receivable, Budgeting, and Fixed Assets, all supplemented by sophisticated reporting tools that enable thorough cost analysis while ensuring compliance with government regulations. Additionally, Cayenta's software solutions are crafted to bolster operational efficiency and elevate customer satisfaction for utility providers, ultimately transforming the way they engage with their customers. This comprehensive suite of tools not only streamlines processes but also empowers organizations to adapt to the evolving needs of their service areas.
Integrations
No integrations listed.
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Meter Management System
Microsoft Dynamics Foundation
âť– Oversee metering devices including their locations, serial numbers, and operational status.
âť– Automatically retrieve meter readings through M-Bus gateways for efficiency.
âť– Alternatively, you can upload meter readings from MDM systems or Excel files.
âť– Built on the robust Microsoft Dynamics 365 Business Central platform.
âť– Features a user-friendly and intuitive interface for seamless navigation.
âť– Seamlessly integrate your ERP system, customer management, and billing processes with the included Business Central subscription.
Tariffs & Rating Cloud Service
âť– Offers a powerful tariff configuration tool that simplifies the creation of complex tariffs.
âť– Capable of billing various utility services such as electricity, gas, water, sewage/wastewater, and heating.
âť– Supports both postpaid and prepaid billing options for flexibility.
âť– Allows for consumption-based pricing, fixed or stepped rates, time-of-use (TOU) rates, periodic charges (like standing or daily rates), and discounts.
âť– Provides billing options by customer, customer group, or property on any scheduled basis, whether monthly or annually.
âť– Operates under a Software-As-A-Service (SaaS) model, managing all necessary infrastructure, software, and maintenance tasks.
âť– Hosted securely at our data centers in Latvia, with options for public cloud hosting (AWS, Microsoft Azure) or private cloud solutions.
âť– Users can access SkyBill from any device, whether it's a desktop, tablet, or smartphone, ensuring convenience and mobility.
âť– This adaptability makes it perfect for managing utility billing from virtually anywhere.
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Company Facts
Company Name:
Cayenta
Company Location:
Canada
Company Website:
www.cayenta.com
Product Details
Deployment
SaaS
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
On-Site Training
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English