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What is CogniAgent?
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The 8 channels are voice, SMS, WhatsApp, web chat, Gmail, Outlook, Slack, and Microsoft Teams. Agents run on three technologies. Conversational AI agents hold natural, multi-turn dialogue to qualify leads, answer questions, and collect details. Autonomous AI agents work in the background on events, schedules, or thresholds and complete multi-step tasks across connected systems. Cognitive AI agents unite the two: they talk and act in the same exchange, for example taking a booking, logging a new lead, or sending a quote while the customer is still in the conversation. When a case needs a person, the agent hands it over with the full context.
Common agents include lead qualification and follow-up, appointment booking, customer support and order status, candidate screening and interview booking, HR onboarding, and invoice checks. Setup starts from a ready-made template, or the AI Concierge builds the agent from a plain-language description. No developer is needed.
The 2,700+ systems include CRM, scheduling, ERP, helpdesk, and ATS apps, with native Google Sheets and Slack connections, so agents read and write live data.
Pricing is usage-based with no subscription and no per-seat fee. Pay as You Go is free to start with 5,000 credits on signup, credit packs from $10, credits that never expire, and up to 5 user seats. Enterprise adds an annual credit package, SSO, your own LLM API keys, and agents built by the CogniAgent team.
Integrations Supported
API Availability
API Availability
Pricing Information
Free
Free Version
Pricing Information
$10
Pay-as-you-go
Free to start. Buy credits from $10.
• 5,000 credits on signup
• Full canvas, all AI features
• 2700+ integrations, templates
• Free messaging channels
• Up to 5 user seats
• Production deployment
• Human chat support activates on first credit purchase
• Credits never expire
Enterprise
Annual prepay, negotiated rate.
• Annual credit package
• Custom user seats
• SSO
• Bring your own LLM API keys
• Extended usage logs
• Fully assisted onboarding + training
• Agents built by CogniAgent team
• Premium support + SLA
Free to start. Buy credits from $10.
• 5,000 credits on signup
• Full canvas, all AI features
• 2700+ integrations, templates
• Free messaging channels
• Up to 5 user seats
• Production deployment
• Human chat support activates on first credit purchase
• Credits never expire
Enterprise
Annual prepay, negotiated rate.
• Annual credit package
• Custom user seats
• SSO
• Bring your own LLM API keys
• Extended usage logs
• Fully assisted onboarding + training
• Agents built by CogniAgent team
• Premium support + SLA
Free Version
Free Trial Offered?
Supported Platforms
Windows
Mac
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
On-Site Training
Company Facts
Organization Name
DingTalk
Date Founded
2014
Company Location
China
Company Website
wukong.dingtalk.com
Company Facts
Organization Name
CogniAgent
Date Founded
2024
Company Location
United States
Company Website
cogniagent.ai/
Categories and Features
AI Agents
Not specified
Categories and Features
Agentic AI
Not specified
AI Agents
Not specified
AI Voice Agents
Not specified
Cleaning Services
Scheduling
Conversational AI
Contextual Guidance
Intent Recognition
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Virtual Assistant