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What is XActRate?

Grasping your company's break-even costs is crucial for attaining success in any business venture. The break-even point signifies the total income necessary to offset all expenditures before any profit can be generated. XactRate provides an extensive array of tools tailored for HVAC businesses, featuring office scheduling, efficient dispatching, management of truck inventories, and the capability to oversee travel times and diagnostics for each service ticket. Furthermore, it supports the creation of field-generated service tickets that can be printed or emailed, tracks the productivity of service technicians, aids in the sale of equipment, and allows several technicians to collaborate on a single ticket, while also offering comprehensive reporting capabilities. By leveraging advanced Cloud technology, XactRate functions in real-time across both iPads and PCs, guaranteeing access to essential information even without an internet connection while in the field. Prior to departing or upon your return, you can easily sync data from your iPad or Android device. In addition, it removes the necessity for complex and costly heat load calculators, providing accurate BTU results for the proper sizing of air conditioning systems. This efficient method not only boosts operational productivity but also plays a significant role in enhancing profitability, enabling businesses to thrive in a competitive market. Ultimately, XactRate empowers HVAC companies to streamline their processes and focus on delivering excellent service.

What is Sercom?

Sercom is a user-friendly platform designed for scheduling both residential and commercial services, making it suitable for individual users as well as larger enterprises. The software boasts an intuitive calendar, offers scheduling suggestions, and sends notifications, providing all the essential tools necessary for managing a field service operation effectively. Users can organize their schedules in alignment with their company's specific requirements. Key features include: • Request and assessment capabilities • Quote generation and time slot booking • Efficient job planning and dispatch services • A dashboard highlighting tasks that need attention • Follow-up features and checklists • Seamless integration with accounting software • SMS notifications for timely updates • Customizable roles and permissions for users. This comprehensive suite ensures that both small and large operations can enhance their efficiency and service delivery.

Media

Media

Integrations Supported

Integrations Supported

QuickBooks Online

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

$20 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

XActRate Business Management

Date Founded

2011

Company Location

United States

Company Website

getstarted.xactrate.com

Company Facts

Organization Name

Abex Technologies

Date Founded

2021

Company Location

Canada

Company Website

www.sercom.io/en

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Not specified

Categories and Features

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