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What is XIA Configuration?

Simplify the management of your IT infrastructure with automated software that ensures all aspects remain well-organized. Our network documentation solution, XIA Configuration, enables you to effectively record your IT assets and generate reports covering a wide array of systems, including Windows, Active Directory, Exchange, Hyper-V, Azure, VMware, Citrix, and more. This integrated web platform allows for seamless auditing of various system configurations. You can easily track changes and identify potential security risks, turning what once took days of laborious manual documentation into a quick, automated process that can be completed in seconds. By automatically discovering your servers and documenting their settings, you can significantly improve your troubleshooting and disaster recovery strategies. With capabilities such as version control and change tracking, detecting unusual behavior and misconfigurations becomes much easier. Additionally, you can ensure that your IT operations align with organizational policies, adhere to Microsoft best practices, and comply with security standards. XIA Configuration also allows you to create documentation that not only maintains accuracy and compliance but also aligns with your brand identity. This approach streamlines workflows, saves valuable time, and ultimately strengthens the integrity of your IT management. By adopting this tool, you can foster a more proactive and efficient IT environment.

What is HelpKit?

Establish a customized help center or documentation webpage under your own domain, featuring a design tailored specifically to your brand and optimized for search engine visibility. With the integration of a user-friendly widget, visitors can effortlessly access answers right at the point of need. HelpKit provides an easy no-code solution for creating a knowledge base that your clients will genuinely value, using Notion as the content management system for crafting your documentation. Notion offers a superb editing platform and is likely where your team already collaborates on documents. Leverage Notion's collaborative real-time capabilities to co-write your articles, ensuring that any updates appear instantly. HelpKit enhances your website's discoverability through SEO optimization and significantly improves loading speeds—up to 100 times faster than typical Notion pages. Your content will be displayed in a way that resembles a professionally crafted website, emphasizing your brand identity over the conventional Notion aesthetic, which ultimately increases user satisfaction and interaction. This smooth integration not only elevates your knowledge base's visibility but also guarantees that users receive the assistance they require in an efficient manner, making their experience more enjoyable and productive. By investing in this approach, you can ensure that both your brand and your users benefit from a well-structured and visually appealing resource.

Media

Media

Integrations Supported

Notion

Integrations Supported

Notion

API Availability

Has API

API Availability

Has API

Pricing Information

$800 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CENTREL Solutions

Date Founded

2008

Company Location

United Kingdom

Company Website

www.centrel-solutions.com/xiaconfiguration/network-documentation-tool.aspx

Company Facts

Organization Name

HelpKit

Company Website

www.helpkit.so/

Categories and Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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