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What is XPERT Knowledge?

XPERT TECHNOLOGIES specializes in delivering advanced information technology solutions, aiming to develop complex systems that enable our clients to thrive in a highly competitive environment. As a result, we provide tools that help clients harness the power of the Internet, integrating both innovative and traditional technologies to reduce costs, improve operational efficiency, streamline supply chains, accelerate processes, generate new revenue opportunities, enhance communication, and strengthen relationships with customers, partners, and suppliers. Our company is committed to nurturing a creative, agile, and entrepreneurial environment that reflects our fundamental corporate principles. By prioritizing integrity, fairness, and openness in all our dealings, we build trust and respect in our partnerships. We believe that the path to improvement is continuous, and we pursue excellence in all facets of our work. Furthermore, our aspiration is to lead the way in technology solutions that facilitate significant transformation for our clients, ensuring we remain a trusted partner in their growth journey.

What is Universal Knowledge ?

KPS Universal Knowledge delivers an extensive array of content capture, search, and collaborative features that empower both internal staff and clients to enhance their efficiency significantly. By integrating robust search functionalities with sophisticated content creation and moderation processes, it provides high levels of insight, which facilitates streamlined knowledge management while minimizing administrative burdens. This platform can function independently as a Knowledge Management solution, allowing users to generate and oversee all content within the KM environment, or it can be seamlessly integrated with pre-existing systems to utilize content stored elsewhere. With a comprehensive suite of APIs, KPS Universal Knowledge connects effortlessly to your current applications, ensuring that information is readily accessible without the need to switch between programs. This integration saves time and boosts user adoption by embedding knowledge management directly into third-party applications, leading to quicker access to accurate answers for customers. As a result, both customer experience is enhanced, and operational costs are reduced, creating a win-win situation for businesses. KPS Universal Knowledge is available in both Software as a Service (SaaS) and On-Premise deployment options, providing flexibility to meet diverse organizational needs.

Media

Media

Integrations Supported

Dropbox Showcase
Google Docs
Google Drive
Microsoft 365
Salesforce

Integrations Supported

Dropbox Showcase
Google Docs
Google Drive
Microsoft 365
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Pricing Information

$12.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Xpert Technologies

Date Founded

1997

Company Location

Malaysia

Company Website

www.xpert-asia.com

Company Facts

Organization Name

Knowledge Powered Solutions Ltd

Date Founded

2004

Company Location

United Kingdom

Company Website

www.kpsol.com/knowledge-management-solutions/employee-knowledge-sharing-solutions/

Categories and Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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