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What is XRM?

Dynamic and results-oriented, XRM serves as a comprehensive CRM solution tailored specifically for dealers, enabling you to boost profits while reducing vendor expenses. Whether you are on the sales floor or interacting with customers through online platforms, you can effortlessly monitor all showroom activities in real time. By integrating seamlessly with external lead providers, you guarantee that no sales opportunity is overlooked. Customer interactions and essential tasks can be managed directly from your mobile device, which allows for a streamlined workflow. Handling customer data and interactions wirelessly helps to simplify processes and improve efficiency. The system accelerates deal processing with features such as license plate and driver's license scanning, ensuring that each transaction is handled swiftly. You can track internet leads in real time and manage follow-up tasks no matter where you are located. Additionally, XRM provides insights into available incentives and factory programs that are uniquely suited to both vehicle selections and customer credit profiles. It allows you to adjust payment options with versatility in retail, leasing, and balloon arrangements. By employing professional electronic paperwork, you can significantly reduce deal times, leading to a more efficient transaction experience. With XRM, staying updated on showroom activities as they happen has never been easier, allowing you to remain proactive in your sales approach. This comprehensive tool positions your dealership for success in a competitive market.

What is CarGurus?

CarGurus Dealer Solutions is a comprehensive platform tailored for automotive dealerships, allowing them to effectively showcase their inventory, generate and convert leads, streamline retail operations, and boost sales through the extensive exposure provided by CarGurus’ expansive automotive marketplace and its analytical tools. The platform includes vital features such as vehicle listings, Sell My Car, PriceVantage, Digital Deal, and Audience Targeting, all designed to strengthen essential business operations; this facilitates dealerships in presenting their cars to millions of prospective buyers, sourcing quality inventory directly from consumers, and enhancing their visibility through targeted advertising campaigns and customized promotions. Additionally, CarGurus emphasizes the importance of data-driven insights and analytics, offering performance dashboards, pricing recommendations, market evaluations, and personalized reports that assist dealers in setting inventory pricing, refining acquisition tactics, and improving conversion metrics. By utilizing these resources and insights, dealerships are empowered to make strategic decisions that heighten their competitiveness in an ever-changing market environment. Ultimately, CarGurus Dealer Solutions aims to equip automotive dealers with the tools they need to succeed and achieve long-term growth in their operations, fostering an ecosystem where innovation and adaptability lead to sustained success.

Media

Media

Integrations Supported

Dealertrack DMS
Pam
RouteOne

Integrations Supported

DealerVLO
HelloRamp.ai
MotorDesk
Spyne

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Affinitiv

Company Location

United States

Company Website

www.affinitiv.com/sales/xrm/

Company Facts

Organization Name

CarGurus

Date Founded

2006

Company Location

United States

Company Website

dealers.cargurus.com

Categories and Features

Auto Dealer

Contact Database
Document Management
New Car Dealer
Website Integration

Categories and Features

Auto Dealer

Not specified

Automotive Data

Not specified

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