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What is XRM?

Dynamic and results-oriented, XRM serves as a comprehensive CRM solution tailored specifically for dealers, enabling you to boost profits while reducing vendor expenses. Whether you are on the sales floor or interacting with customers through online platforms, you can effortlessly monitor all showroom activities in real time. By integrating seamlessly with external lead providers, you guarantee that no sales opportunity is overlooked. Customer interactions and essential tasks can be managed directly from your mobile device, which allows for a streamlined workflow. Handling customer data and interactions wirelessly helps to simplify processes and improve efficiency. The system accelerates deal processing with features such as license plate and driver's license scanning, ensuring that each transaction is handled swiftly. You can track internet leads in real time and manage follow-up tasks no matter where you are located. Additionally, XRM provides insights into available incentives and factory programs that are uniquely suited to both vehicle selections and customer credit profiles. It allows you to adjust payment options with versatility in retail, leasing, and balloon arrangements. By employing professional electronic paperwork, you can significantly reduce deal times, leading to a more efficient transaction experience. With XRM, staying updated on showroom activities as they happen has never been easier, allowing you to remain proactive in your sales approach. This comprehensive tool positions your dealership for success in a competitive market.

What is LotPulse?

LotPulse is a comprehensive cloud-based management platform designed for independent used-car dealerships as well as automotive service providers, including those that offer repairs, tinting, detailing, and wrapping services. The solution empowers dealers to manage their vehicle inventory efficiently through VIN decoding, display listings on their dealership websites, monitor potential buyers within a CRM inbox, and produce vital deal documents such as bills of sale and e-signatures. Furthermore, the platform includes buy-here-pay-here functionalities, allowing dealers to track customer payments, manage autopay options, and handle collections with ease. Automotive service centers can also take advantage of LotPulse to generate work orders and invoices, manage parts and customer records, enable online booking, process payments, gather reviews, and maintain their own shop websites. Dealers can get started with a free tier that supports up to 10 vehicles, while various premium subscription levels are available to enhance the operational workflows of both dealerships and service shops. In addition to these features, LotPulse fosters an environment where daily sales, service operations, and customer management tasks are seamlessly integrated into a single web-based workspace. This unified platform not only streamlines processes but also significantly boosts efficiency, ultimately enhancing customer satisfaction throughout the automotive sector. By simplifying complex tasks, LotPulse positions itself as a vital tool for modern automotive businesses seeking to thrive in a competitive market.

Media

Media

No images available

Integrations Supported

Dealertrack DMS
Pam
RouteOne

Integrations Supported

Stripe

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$9.99/month
A free dealer plan supports up to 10 vehicles. Shop Pro is $9.99/month. Paid plans include a 30-day free trial, and annual billing includes two months free.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Affinitiv

Company Location

United States

Company Website

www.affinitiv.com/sales/xrm/

Company Facts

Organization Name

LotPulse

Company Location

Canada

Company Website

lotpulse.co

Categories and Features

Auto Dealer

Contact Database
Document Management
New Car Dealer
Website Integration

Categories and Features

Auto Dealer

Not specified

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