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What is XRM?

Dynamic and results-oriented, XRM serves as a comprehensive CRM solution tailored specifically for dealers, enabling you to boost profits while reducing vendor expenses. Whether you are on the sales floor or interacting with customers through online platforms, you can effortlessly monitor all showroom activities in real time. By integrating seamlessly with external lead providers, you guarantee that no sales opportunity is overlooked. Customer interactions and essential tasks can be managed directly from your mobile device, which allows for a streamlined workflow. Handling customer data and interactions wirelessly helps to simplify processes and improve efficiency. The system accelerates deal processing with features such as license plate and driver's license scanning, ensuring that each transaction is handled swiftly. You can track internet leads in real time and manage follow-up tasks no matter where you are located. Additionally, XRM provides insights into available incentives and factory programs that are uniquely suited to both vehicle selections and customer credit profiles. It allows you to adjust payment options with versatility in retail, leasing, and balloon arrangements. By employing professional electronic paperwork, you can significantly reduce deal times, leading to a more efficient transaction experience. With XRM, staying updated on showroom activities as they happen has never been easier, allowing you to remain proactive in your sales approach. This comprehensive tool positions your dealership for success in a competitive market.

What is Modera Salesfront?

Isolating your sales staff from conventional showrooms can potentially double your sales conversion rates. As a large part of the car purchasing process has shifted online, it is crucial for dealerships to evolve and redefine their functions within this changing environment. Modera has helped more than 30 automotive brands navigate the challenges of the new multi-channel sales landscape effectively. By separating your sales team from physical locations, you can significantly improve your conversion metrics. Our state-of-the-art trade-in tool enables sales associates to accurately record vehicle information and deliver instant, market-relevant valuations. The Modera eCommerce platform streamlines remote transactions, allowing you to connect with contemporary customers no matter where they are located. Elevate your online presence with Modera Webfront, a customized website-building solution specifically crafted for the automotive industry. Additionally, improve customer interactions through our advanced infotainment and digital signage solutions, which are designed for real-time management and enhanced engagement. This strategic shift not only equips your dealership to tackle existing challenges but also sets the stage for long-term success in an increasingly digital marketplace. Embracing these innovations will help ensure that your business thrives in the face of evolving consumer expectations.

Media

Media

Integrations Supported

Dealertrack DMS
Pam
RouteOne

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

€125 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Affinitiv

Company Location

United States

Company Website

www.affinitiv.com/sales/xrm/

Company Facts

Organization Name

Modera

Company Location

Estonia

Company Website

modera.com/salesfront/

Categories and Features

Auto Dealer

Contact Database
Document Management
New Car Dealer
Website Integration

Categories and Features

Auto Dealer

Contact Database
Financing Management
New Car Dealer
Service Department
Website Integration

Automotive CRM

Service Department Management

CRM

Not specified

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