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What is Yasna?
Introducing Yasna, an innovative AI agent imbued with a remarkable sense of empathy, capable of conducting a multitude of high-quality interviews within just a few hours. By providing straightforward instructions, you can have Yasna interact with as many participants as needed, utilizing a convenient messenger-style chat interface for their responses. Upon completion of the interviews, Yasna swiftly processes the gathered data, allowing you to either dive straight into creative analysis or effortlessly incorporate the insights into your current workflows.
Yasna is expertly crafted to navigate the intricacies of human conversation. She modifies her technique in response to the feedback she receives, demonstrating the flexibility and perceptiveness of a human moderator—she quickly identifies when answers are superficial and persistently asks follow-up questions until she obtains comprehensive information.
In addition, Yasna maintains unwavering focus during each session, continuously aligning with the study's objectives to ensure discussions stay on track and the information collected is both relevant and insightful. By fostering substantial dialogue, Yasna significantly improves the caliber of data collection, making her an invaluable tool for researchers and analysts alike. Her ability to engage meaningfully not only enriches the data but also enhances the overall experience for participants.
What is LiveX AI?
LiveX AI provides advanced AI assistants designed to replicate human-like interactions, with the goal of improving customer loyalty, boosting revenue, and reducing support expenses for B2C and DTC brands. These AI-driven agents are available through multiple platforms, including chat, voice calls, email, search engines, QR codes, SMS, and in-app messaging, allowing them to interact with users empathetically to resolve issues, manage accounts, recover abandoned shopping carts, facilitate purchases, and proactively curb customer attrition via personalized, timely engagement. By managing the entire customer experience—from initial sales assistance and onboarding to fostering loyalty and providing continual support—these agents can lead to a reduction of churn rates by as much as 35% and achieve a self-service resolution success rate exceeding 90%, effectively turning customer experience into a vital driver of growth. The platform is equipped with omnichannel functionality, quick deployment, robust enterprise-grade performance, and integration capabilities with tools such as Zendesk, Shopify, HubSpot, Salesforce, and Google Cloud. In addition, LiveX AI amplifies the effectiveness of human representatives by offering them real-time support during customer encounters, creating a harmonious integration of AI efficiency with human understanding. This forward-thinking strategy not only optimizes business processes but also cultivates a more interactive and supportive atmosphere for customers, ultimately enhancing satisfaction and loyalty. As a result, businesses can leverage these AI solutions to transform their customer service landscape and achieve sustainable growth.
Media
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Integrations Supported
Google Cloud Platform
HubSpot CRM
Intercom
Salesforce
Shopify
Zendesk
Integrations Supported
Google Cloud Platform
HubSpot CRM
Intercom
Salesforce
Shopify
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
€200/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Yasna.ai
Date Founded
2023
Company Location
Slovakia
Company Website
yasna.ai
Company Facts
Organization Name
LiveX AI
Date Founded
2023
Company Location
United States
Company Website
www.livex.ai/