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What is Ybug?

Ybug provides website users with the ability to give visual feedback through annotated screenshots, all while collecting important contextual information about their browsing conditions. With this tool, you can obtain crucial insights that facilitate the effective resolution of bugs. In addition to user feedback, Ybug gathers essential data such as details about the browser environment and any Javascript console outputs. Users can capture screenshots, highlight specific sections, and employ a virtual pencil to draw or insert shapes like arrows and rectangles for clarity. Moreover, Ybug allows for seamless integration with your brand identity, offering customization options for colors, text, languages, and other features to align with your style. This all-encompassing tool guarantees that you have everything needed to tackle issues swiftly and effectively. Ybug also automatically collects various environmental details, including the website URL, the user's browser type, operating system, and screen size, while keeping track of any Javascript errors and console outputs. Consequently, debugging transforms into a straightforward process, leading to faster resolutions and enhanced user experiences, making Ybug an invaluable resource for any website management team.

What is Bugyard?

Bugyard revolutionizes the way visual feedback is collected from both team members and customers directly on your website, making the process effortless and devoid of complicated coding requirements. By streamlining the collection of feedback, it serves as an invaluable tool for managing visual comments, bug reporting, and all communications pertaining to your site. When users submit their feedback, Bugyard takes a screenshot of the page as they see it, providing you with an exact visual reference for context. Furthermore, it gathers essential information such as a direct link to the page, details about the user's browser and operating system, screen resolution, and viewport size, giving you valuable insights into the user's environment. This feature not only fosters collaboration among team members and clients but also alleviates the hassle of lengthy email threads. With Bugyard, receiving visual feedback from colleagues, early adopters, and clients is a fluid process, enriched with critical information like screenshots and technical specifications. The tool significantly accelerates bug resolution and enhances collaborative efforts when addressing website issues. Ultimately, Bugyard empowers customers to share their feedback, suggestions, and bug reports directly from your site, significantly boosting user engagement and enhancing the overall quality of your service. As a result, it transforms the feedback process into a more efficient and user-friendly experience for everyone involved.

Media

Media

Integrations Supported

Asana
Desktop.com
Freshdesk
GitHub
GitLab
Jira
Microsoft Teams
Productboard
Redmine
Slack
Stackreaction
Teamwork CRM
Trello
WordPress
Wrike
YouTrack
Zapier
Zendesk

Integrations Supported

Asana
Desktop.com
Freshdesk
GitHub
GitLab
Jira
Microsoft Teams
Productboard
Redmine
Slack
Stackreaction
Teamwork CRM
Trello
WordPress
Wrike
YouTrack
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

€10/month -Free 1 project/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ybug

Date Founded

2016

Company Location

Czech Republic

Company Website

ybug.io

Company Facts

Organization Name

Bugyard

Company Location

France

Company Website

bugyard.io

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

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