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What is Yelp Guest Manager?

Yelp Guest Manager is a comprehensive tool designed to streamline the operations of restaurants and hospitality venues, greatly enhancing the guest experience from the initial booking to when they are seated. By incorporating advanced waitlist management, online reservations, and efficient communication features, it helps businesses effectively manage guest flow and decrease waiting times. With capabilities such as real-time updates on table status, customizable reservation choices, and automated reminders, it ensures optimal seating arrangements while minimizing the chances of no-shows. Additionally, Yelp Guest Manager integrates with Yelp's vast community, enabling establishments to attract more customers through seamless online booking. In addition to boosting operational efficiency, it also delivers crucial insights into customer preferences and reviews, allowing businesses to provide exceptional service and build lasting relationships with their customers. Moreover, this platform is indispensable for businesses aiming to succeed in a competitive landscape, guaranteeing that they not only meet but often surpass guest expectations consistently. Its robust features make it an essential asset for any hospitality venue looking to elevate its customer service and operational effectiveness.

What is Make a Rezzy?

Make a Rezzy is the UK’s leading affordable all-in-one restaurant reservations platform, specifically designed to help small and medium-sized venues increase covers, fill tables, and streamline front-of-house operations efficiently. With a transparent pricing model of just £1 per seated cover and absolutely no subscription fees or hidden costs, Make a Rezzy offers an unbeatable value proposition for restaurants looking to optimise their booking systems. The platform delivers a full suite of features including real-time online booking, automated table allocation, event management, and secure payments with deposit collection to minimise no-shows and cancellations. Comprehensive guest management is supported through detailed profiles and integrated marketing CRM tools that enable personalised communication and promotions. Calendar synchronization with email and SMS reminders ensures guests stay informed and engaged, reducing missed reservations. Seamless POS integrations and advanced analytics empower venues with actionable insights to drive smarter operational decisions and increase profitability. The platform’s risk-free payment model means restaurants only pay for covers that actually arrive, with Make a Rezzy absorbing the cost of no-shows. Hundreds of UK venues rely on Make a Rezzy to optimise their costs while boosting revenues and enhancing guest satisfaction. The intuitive interface allows venues to manage bookings and events easily, freeing up staff to focus on delivering exceptional service. Ultimately, Make a Rezzy helps restaurants grow sustainably with technology that balances efficiency, cost-effectiveness, and customer experience.

Media

Media

Integrations Supported

Facebook
Google
Google Maps
Instagram
Olo
Sitejet
TikTok
Yelp
Yelp Host

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

$129 per month

Pricing Information

Free
£1 per cover
No subscription fees
All features included
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

restaurants.yelp.com/products/yelp-guest-manager/

Company Facts

Organization Name

Make a Rezzy

Date Founded

2024

Company Location

United Kingdom

Company Website

www.makearezzy.com

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Waitlist Management

Waitlist

Not specified

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Feedback Management
Guest Data
Online / Website Reservations
Reporting / Analytics
Seat / Table Optimization

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