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What is ZACsuite?

ZACsuite is the premier platform designed for end-to-end management of operational marketing. This innovative solution allows even the tiniest of businesses to access functionalities that are usually exclusive to large national firms, all while remaining budget-friendly. With more than twenty years of experience in operational marketing, Zelando has developed ZACsuite as a dynamic resource that adapts to your needs. A plethora of features is built into ZACsuite to boost your productivity, and if you're looking to stand out from your rivals or make a lasting impression on clients, customization options are readily available to help you achieve that distinction. The platform also provides you with the flexibility to choose the career path that aligns with your goals, allowing you to utilize the extensive array of tools to enhance your company's field marketing initiatives. Moreover, the recruitment, selection, and profiling of staff serve as key components of your organization, and ZACsuite is committed to ensuring success in these vital areas. Additionally, with ZACsuite's adaptability, you can modify your strategies to keep pace with changing market demands, which is essential for maintaining a competitive edge. This commitment to evolution further empowers businesses to thrive in a fast-paced environment.

What is FROGED?

FROGED is an omnichannel customer engagement platform that combines the Human Touch with AI to transform how businesses connect with their customers. By unifying conversations across all channels, empowering teams with centralized data, and automating routine workflows, FROGED helps companies deliver faster, smarter, and more personalized experiences. With tools like a Unified Omnichannel Inbox, AI-powered Copilot & workflows, and segmented campaigns for conversational marketing, FROGED enables organizations to increase efficiency, boost productivity, and unlock new revenue opportunities—always keeping people at the center of technology.

Media

Media

Integrations Supported

Microsoft Excel

Integrations Supported

Microsoft Excel
Facebook Messenger
Google Hangouts
Google Sheets
KonnectzIT
Salesforce
Segment EDI Platform
Slack
Twilio
WhatsApp
WordPress
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$32.5 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zelando

Company Location

Italy

Company Website

www.zelando.it/zacsuite/

Company Facts

Organization Name

FROGED Technologies

Date Founded

2019

Company Location

Spain

Company Website

froged.com

Categories and Features

NPS

Not specified

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Visual Editor

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis

Customer Onboarding

Not specified

Customer Service

Alerts / Escalation
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Virtual Assistant

Customer Success

Customer Engagement
Customer Lifecycle Management
Health Score
Usage Tracking / Analytics

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

NPS

Not specified

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