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What is OpenText ZENworks Configuration Management?

When your team allocates over 10% of their time to managing desktops or mobile devices, it complicates your operations and increases costs unnecessarily. ZENworks Configuration Management enhances user efficiency by concentrating on the needs of users, their devices, and their locations. With integrated remote management, IT can effectively control and monitor files, engage in real-time chats, transfer data, and execute applications both within and outside the corporate network. You can easily discover IP-connected devices and maintain a comprehensive inventory of hardware and software for all endpoint devices. Moreover, it allows for the implementation of modern device management functionalities across various platforms, including Windows, iOS, and Android. Managing a hybrid workforce becomes seamless, as endpoint devices can be supported without requiring a VPN connection. Great options for device management include Apple DEP, Android Enterprise, and Microsoft Autopilot, which further streamline the process and enhance overall operational efficiency. Embracing these solutions not only simplifies management but also drives productivity across your organization.

What is OpenText Universal Discovery?

Managing configurations in a hybrid IT environment involves utilizing tools like OpenTextâ„¢, Universal Discovery, and Universal CMDB, which can be implemented either on-premises or through a SaaS model. By identifying and mapping service dependencies, organizations can conduct proactive impact analyses that enhance IT visibility and minimize disruptions in service delivery. Achieving a comprehensive inventory and understanding of configurations across on-premises hardware, software, and endpoints is essential. To ensure effective change management and configuration processes, it is crucial to understand how your infrastructure supports vital business applications and services. As the IT landscape continually evolves, it is important for you or your service agent to assess the potential consequences of any changes prior to their implementation, thereby safeguarding operations and maintaining stability. This careful consideration will ultimately foster a more resilient IT environment.

Media

Media

Integrations Supported

OpenText ZENworks Suite
ZENworks Asset Management

Integrations Supported

Axonius
CyCognito
Open Content Platform

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

Windows
Linux

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/zenworks-configuration-management

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/universal-discovery

Categories and Features

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Categories and Features

CMDB

Data Visualization

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